Extremely happy with some of the staff members. Particularly Raju Yadav who is in the restaurant who helps me every morning with my breakfast with excellent service. Also Saheb in the restaurant is very nice. The guards at the entrance, especially the one that is tall and slightly thin is so nice and polite. For a long stay also the hotel is very accommodating .
Since I got here, not impressed with service... several calls to get anything and many times noone at front desk or house keeping picking up. No hand towels is ridiculous!! I asked several times today and finally at night hand towels got sent after several front desk staff told me to use tissue, how can anyone wipe a wet face with tissue.. It would stick all over the face!!! No toiletries except hand soap, shower gel and shampoo ... No lotion, vanity etc?! For a hotel like fern in today's times, this is below standard. Kettle was filthy, full of brown residue stuck on it.... Extremely disappointed to learn that this hotel serves non veg and veg from same stove... Had i known i would never stay here, and to think that i paid for breakfast... V v disappointed, in Gujrat it's not uncommon to expect veg and non veg to be prepared in separate kitchens and served in separate spaces.... I choose a fern hotel as I had a good experience many years ago but clearly the standards are v low now and service is also terrible... I have to call to get a code for wifi each time I re-enter the hotel... I'm here 6 days and going in and out 3 times minimum daily, front desk expects me to get 18+ codes per device.... It's ridiculous!!! no sound proofing, all horn honking etc can be heard in the rooms. only good thing is bedsheets are v clean.
Very nice service by Bhau Sakpal. Very helpfull & cooperative. Very nice & polite behaviour with all customer. Helping in food selection. All staff is very cooperative & nice behaviour. Food items are very tasty. Always different food items. Very nice hotel & restaurant for families. My first choice of hotel in Vadodara
The food was good. The variety was nice and the staff was constantly on their toes to serve us. Any request that was asked was fulfilled immediately. The non veg and veg are seperated away so those who are just veg will have a good and nice time. Also the live counter is good.
慌しい一日の終わりには、Best Western Alkapuri, Vadodaraでおくつろぎください。Best Western Alkapuri, Vadodaraは、ヴァドーダラーでも指折りの素晴らしい宿泊施設の内の一つです。当施設からVadodara Jnまで約1km、バドダラ空港まで約7km、移動に便利です。オフライン図書館やラダクリシュナ・ガーデン、Boomerang Indoor Playparkなど、周辺で多くの観光名所をお楽しみいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ヴァドーダラーの当施設には、駐車場が併設されており、非常に便利です。
2023.01.31
Wonderful experience, value for money ,perfect location for shopping lovers , Alkapuri Area. 5 mins drive from Railway Station. Hotel staffs are very cooperative. Good internet speed. THANK YOU BEST WESTERN ALKAPURI FOR WONDERFUL STAY
New and clean hotel. However hotel staff needs training on hospitality , to compare, staffs at ITC Welcom Hotel (near by business hotel) are more better at gesture. Especially entrance and reception, it feels like you are entering at train station, as they will not even help with luggage when scanning bags.
Good food and good ambience. Service was a bit slow however the staff were courteous and cheerful, just 2 non veg starter however it was pretty decent experience. Looking forward for more visit as this was already my fifth visit, situated on the 7th floor, it's a good place to visit
Great service by staff members especially Kajal, Dipasa and Tanima. Very courteous any supportive. Made the overall experience great and comfortable. Kitchen serves a gourmet cuisine with some really healthy options and rates and quantity are very satisfying. Room sizes could have been slightly bigger, however comes with all the needed amenities. Overall a good experience.
ゲゲストIt was again a great experience. This is my second time in this hotel and its a again a great hotel for me in vadodara. Polite and helpful staff. Great food, breakfast had a large spread. Most importantly they have smoking rooms available and that is why this hotel is always my first choice hotel in vadodara. They are not like all that ecotel hotels which make there hotels totally smoke free which i think is totally pathetic.
ゲゲストHad stayed here for a one night business visit. Nice decent property and value for money for its price point. Good location and in the heart of the city. The hotel itself is small with one restraunt. The in room dining food was good but spicy. The breakfast spread was decent but no desserts and cappuccino/latte. Service was great. The toiletries were great. The towels,napkins , and bathroom fittings looked really worned out and old. Pillow covers and quilts also looked a little old. All in all a basic decent property with good price point but do not expect a HILTON standard.
孤孤遊客 Solo expert travelerGood
1. Room was huge .
2. Staff was friendly and helpful
3. Good WiFi and good in house vegetarian restaurant .
Not Good
1. Location not so satisfy for me . 30 minutes walking from Patan Junction Railway station and around 1 hours walking distance to Rani Ki Vav . It will be Ok if you travel by your own car . Local rickshaw drivers around were greedy and will charge you double if you are foreigner.
ゲゲストRooms are quite spaces and having all facilities. Hotel is located very near to railway station and bus station. Excellent stay with good management. Need to improve in some area like room phone was not working and breakfast items can increase