The tenant was extremely impolite and rude. He gave us a room that would not lock. After that, he gave us a room that was already occupied. When we told the tenant that, he gave us back the room we had in the first place by telling us that it was repaired. We refused, because he wasn't able to repair the door. We are not stupid. Then, he started to shout and to be extremely rude and impolite. The WORST experience in a hotel I've ever had. We asked for a refund and he told us that ******* was responsible for that matter. We texted ******* and they confirmed to us that the tenant was the one who could refund us. He lied to us to get rid of us. That's what I call a theif. Don't ever book a room in that hotel.
自動翻訳