ダブルツリーby ヒルトン ナパ バレー - アメリカン キャニオン(DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon)

車を持っていればナパバレー旅行はここをベースに行っても構わないようだ、ホテル内部の施設が居心地が良くスタッフの親しみが良いところだ。 いつものようにチョコレートクッキーは非常に必要不適切だと思う。 再滞在医師充満

このダブルツリーは、私が過去に宿泊したものと同等ではありません。とても古く見えるので、家具はアップグレードする必要があります。ひどいものではありませんでしたが、私が支払ったのはモーテルではなくダブルツリーです。現在改装工事中なので、すべての部屋が改装されることを願っています。私は幼児用ベビーベッドをリクエストしましたが、パックして遊ぶだけなので、ボックスシーツを持参することをお勧めします。とにかくメイドサービスは良いです。 DoubleTree にはもっと期待しているので、2/5 としました。

私たちのシャワー/浴槽にはストッパーがありませんでした。妻はお風呂に入るのをとても楽しみにしていました。すぐにデスクに電話すると、ニックというメンテナンス技術者がすぐにお風呂の排水管全体を交換してくれました。ゴム栓か何か簡単なものを手に入れようと思いました。 10分後、ニックは終わりました。 5つ星のサービス。フロントデスクのスタッフも素晴らしかったです。

The first room we checked into had a bad odour so we were transferred to a different room this room smelled better but still did not smell clean. The bathroom in the second room was in terrible condition with two holes in the wall a loose toilet with rusty bolts and badly covered up dirty and cracking grout in the shower and a dirty shower head. The location was good but the quality of the rooms is severely lacking! If I can figure out how to post photos of the bathroom I will…..I WOULD NOT RECOMMEND THE DOUBLE TREE!

My stay was excellent. I was only concerned about the $69 a day for parking. Parking on the streets was a rare find. I didn't like the location. Overall, the stay was good.

Amazing hotel, especially for the price. Great service both times I've been here. Decent location, there's an amazing Thai food truck a block over!!

The room was clean and spacious. The coffee maker kept leaving a lot of grounds in the coffee. It would have been nice to get new towels and sugar. The bathtub faucet was hard to turn off and on. The bathroom was clean, but there was a board on the ceiling that had a bunch of brown spots.

Prior to arriving at the hotel we called to verify check in time. The lady who answered the phone sounded very frazzled and promptly placed us on hold. After being on hold for approximately 5 mins we hung up and called again. Again she answered the phone very frazzled and sounded slightly confused we asked what time check in was. Again she placed us on hold for over 5 minutes. She never returned to the phone. We arrived at our room and found a have full beer glass and wine glass outside our door. The used glasses remained outside our room for the duration of our stay. Upon entering our room it was hot and smelled very musty. The AC did not blow cold air and was very loud. There were large stains and crumbs on the carpet. It did not appear the room had been vacuumed in some time. The bed did not have a fitted sheet and the bare mattress was showing. We called the front desk to see if we could get a sheet and they told us they did not have any fitted sheets to provide us. We went out and purchased sheets so we did not have to sleep on a bare mattress. The bathroom sink had live bugs crawling around. The toilet in the restroom did not flush. We contacted the front desk again to notify them of the toilet. They sent a maintenance worker up to fix the toilet, he told us it was fixed and left. After he left the toilet flushed one time then went back to not flushing. The elevator displayed a permit which was expired. Needless to say went cut our stay short. 10/10 would not recommend.

Its great. My deposit was taken and never returned. Great restaurant. Nice staff. Would stay again