We arrived in Carla at the desk was so sweet and said she had saved us a room on the 4th floor as we requested. The room was beautiful it was quiet every night. Through our stay we also were delighted to have Natalie helping us with our boarding passes in several questions we had. A couple of days Luke helped us out with laundry detergent in several questions we had for him. They all had beautiful smiles and wonderful attitudes. Everybody at the hotel all the employees were outstanding. But these three employees. Carla Natalie and Luke I want to give an extra shout out to them how much we appreciated them. Sonesta is near everything in Vancouver just blocks from the and several restaurants to choose from. We had dinner at two of them. We will stay there our next trip out to Vancouver Washington for sure. Good job Sonesta in selecting such excellent employees. It really made our stay so wonderful. Thanks again
As others have said, this hotel is nice but does need to move forward. When we arrived after a very long flight and drive we couldn’t find reception. It appeared that the drive through drop off had been turned into a seating area and there were no signs or directions to help, first fail. We finally found where to go and had a lot of luggage so had to just park as near as we could and find a trolley. This area was opened up the day we left so least loading the car was easier. There was only one lift we found which was very very slow. The foyer is also very noisy as the Hudson restaurant overspills into that area. We were told we had a large king room and when we went in, yes it was nice and spacious with a huge sofa to chill on. However when we looked out of the massive window, rather than a lovely balcony or even a view of the car park we were squashed in the corner with just a view of a pitched roof so made our room very dark with very limited natural light. The patio room next door was being refurbed so there dirty windows and dust. We never actually saw anyone fixing it either. The coffee making area was very tiny so instead of putting it into the room, it’s squished by the bathroom. What we hadn’t realised and not easy to see, the coffee in reception and parking there is a fee for so beware of that - you get nothing for free. There is a pool but was heavily used by children so there appeared to be no adult time. It also looked tired. Everywhere does look like it needs redecorating and bedding is tired and one slow lift clearly was a hindrance to some. As we were only one floor up we used stairs apart from check in and out. What did notice was someone had used a table upstairs for chilling as there was seating but a dirty wine glass and beer glass stayed there for three days! Didn’t make us feel that cleanliness was priority. We only had one breakfast at Hudson bar which was nice but at $65 we thought that not viable for our stay, so we brought some breakfast to have in our room each day. Washing up was a challenge so bought own tea towel. As others have said cleaning is on request so we opted not to have it and just asked for coffee pods as needed. Fridge did need a defrost, as couldn’t put any ice packs into the ice box. Staff are ok but again depends who you get, needs to be more across the board than intermittent.
On a quite corner away from the hustle & bustle of busy streets. Beautiful surrounding. Within walking distance of the Black Bear restaurant. The happy hour bar with food starts at 5pm was great! Thanks Paula for outstanding service! This helped to make our short trip of two days so enjoyable. Ladies at the desk where very accommodating. They do have an indoor pool and hot tub! Nothing to write home about. However, If we ever visit Vancouver again, I would stay here. Very clean Lobby and beautifully decorated.
良い
99件の口コミ
4.2/5
1泊あたり
17,460円
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No.1
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コンフォート イン & スイーツ バンクーバー ダウンタウン シティ センター
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3.4/5
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3.4/5
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No.4
4.4/5
91件の口コミ
マイ プレイス ホテル - バンクーバー ワシントン
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No.5
4.2/5
94件の口コミ
ベスト ウエスタン プラス バンクーバー モール ドクター ホテル & スイーツ
バンクーバー | バンクーバー・ウォーターフロントより9.1KM
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4.6/5
素晴らしい
ゲゲストWe have stayed here several times. On one visit My wife left her favorite pillow. We thought it was gone forever. On our Current stay, she asked housekeeping to look for it. Jojo, hospitality member, successfully found it and returned my wife’s pillow. Jojo went above and beyond and exemplifies the word service. Highly recommend.
3307paulkThe location is good with access to a wide variety of restaurants. The room was clean and the staff was friendly. We were traveling by motorcycle, so I was happy to hear there is security patrols throughout the night in the parking lot. The front desk staff even allowed me to park under the front awning.
RRaptorRiderGrandmaWhen making our reservation I noted we would need a late checkin. Circumstances changed and we arrived early. Carrie, at the front desk, was very personable and friendly, allowing us to check in early. We had a room on the ground floor. The person in the room above us walked like an elephant but that is not this hotel’s fault. The room was clean, with a/c running (very hot day for Vancouver) and kept the room very cool. There are many homeless on the outskirts of the property but they stay off the property, they never bothered us and I felt safe staying here. The breakfast was good - scrambled eggs, tater tots, link sausage, assorted juices, waffles, yogurt, pastries including assorted bagels, and cereals. There was plenty of seating available in the dining area and it was kept very clean. We will stay here again when we return to visit family again.