ファルケンシュタイナー シュロスホテル フェルデン – ザ リーディング ホテルズ オブ ザ ワールド(Falkensteiner Schlosshotel Velden – the Leading Hotels of the World)

... for a wonderful time out! It was a very good decision to celebrate my birthday at Schloss Velden and from check in to check out it was absolutely perfect. We left quite early from a stopover and arrived around 1pm, no problem, room was ready. All arrangements my wive organised before were already prepared in our J Sutie. We wanted to have lunch in the lake restaurant, without a reservation, that was also possible. Spontanous boat cruise afterwards, private captain just a phone call away... And this continued throughout the entire stay, the contact with the concierge team before and during the stay was exceptional. Thank you Mr. Wiessmann and team! All in all, very friendly, well-trained staff, beautiful rooms and a cuisine that delighted us. Absolute peace and quiet - you can be in the versatile town in just a few minutes. The hotel and its outstanding concept impressed us in every respect and we are already wondering when we can come back.

The hotel is famous and beautiful; unique. We had a large room / mini suite overlooking the courtyard. Even a window in the bathroom. There is a very nice indoor pool. Also an outdoor pool in the garden and another pool in the beach club. However the outdoor pools should be kept warmer, especially as we encountered bad weather during our three days with rain and intermittent sun on and off. The beach club is beautiful when the weather is nice. We were able to swim in the lake for only a short time due to the rainy weather. But when there is sun it is gorgeous. The food was decent. The staff were nice. However the hotel does have a housekeeping problem. Our room on arrival was not ready until 4 PM. One day, the housekeeper knocked at around 9 AM. I asked her to return in 10 minutes. She responded "No." At 4 PM our room was still not ready. Finally at 5 PM it was done. It's very possible there are staff shortages which exist everywhere. But it was annoying. We highly recommend staying here at least once as it is a unique beautiful experience.

Outstanding staff, large room, best shower all holiday, beautiful grounds with lake across the road. Will definitely return.

As said, the hotel is great. Beautiful location, really nice and big rooms (new building), beach club beyond description, restaurant quality above expectation. But... two things were really very bad, therefor one year after our stay still this review. First, if things are broken and your guests ask if they can be fixed, don't say yes and then do nothing. Several lights in our room, including the encased ceiling lights in one room, were not working. I asked the first day, the second day, the fourth day. The desk was very apologetic, very helpful, very kind. But the whole week of our stay nothing happened, nothing was fixed, not a new bulb screwed in. Second, one of the reasons for choosing this hotel was the quality and reputation of the restaurant. Since we would be arriving around 18:00-19:00 I made a reservation for the restaurant when booking the hotel. That night was the only time we ate there because for the rest of the week they were fully booked... I think, maybe I'm wrong, that a restaurant that is part of an hotel like this should keep table available for hotel guests. I've stayed in comparable (and better) hotels all over the world and hotel guests were always let into the hotelrestaurant. Last, when checking out we mentioned the three things above. Yes - you have a great hotel, no - you should walk the talk and do your maintenance and no - the restaurant thing. Nice girl behind the desk: "so sorry to hear that, see you!". Do I recommend the hotel? I really don't know...

We had a wonderful experience at this glorious historical property and were taken care of brilliantly by the hotel staff from the very beginning, throughout our stay and until our departure. Mr. Concierge took us through a rich hotel history and gave us all the needed information about the surrounding area, places to visit and things to do, which we followed and were were happy about. Very kind ladies at the reception made us feel like at home and helped us throughout our stay. The delicious breakfast, with a lovely live piano music & marvelous staff was a beautiful start of the day. The superb Spa&Welness indoor and outdoor (pool&sauna) area offers gorgeous views of the lake and brings relaxation to the whole next level. Very kind staff at the welness area as well as in the whole property. Enjoyed our stay very much and we are looking forward to come back. Thank You

Falkensteiner Schloßhotel is a hotel with 400 years of history and tradition. We really liked the place - meaning both, the location and the hotel - especially the customer orientedness of staff from the very first contact until the last one. The food was also excellent and I appreciate the super tasty vegan menu prepared for me. Special thanks to Amir, the reataurant manager for his care and professional approach.

We stayed at this wonderful hotel for 8 nights during September 2022. The suite we initally was allocated was at the front of the hotel, overlooking the lake. Idyll view & fantastic room but we asked to be moved due to the unexpected noise from a local bar until the early hours. There also was quite a bit of noise around the road at the front of hotel. So, if you are looking for complete peace & quiet ask for a room away from the hotel front. The Concierge (absolutely fantastic he was throughout our stay), sorted out the problem and we moved rooms for the rest of our stay. We had a fantastic suite allocated to us towards the back of the hotel property and this was much better situated. It was equipped with it's own sauna & whirlpool bath, which was fabulous and totally unexpected! The spa is one of the most amazing facilities we have seen in any hotel in the world. The beach area, with a range of watersports on offer, was incredible. The treatments are first rate & the sauna overlooking the lake area is fantastic. The food & service was also 5 star throughout our stay. The breakfast selection was absolutely amazing! The hotel location is within 20 mins walk of a train station (train to Venice, as well as stations within Austria) and within 50 mins drive to Ljubljana, so is really well situated for visits to other Austrian towns, Italy & Slovenia. There are also very good shops & restaurants within walking distance of the hotel. This isn't a reflection on the hotel, but a key thing we didn't realise about this quiet, idyll and relaxing place on the Worthersee, was that at some points during the start of the low season (Sept) there are motorbike gatherings & car gatherings. During our stay, both a car & bike event were held in Velden, which is only a few hundred yards from the hotel. Whilst this might be a huge plus for some, the bikes generate large crowds & noise in the local area and would definitely influence the time of year we would stay if we visited the hotel in the future.

Amazing service and facilities. Staff is very helpful. Restaurants are amazing. New rooms are really good.try not to get old rooms, they are not renovated, the furniture is old and partially damaged. It is not worth the money if you get an old non renovated room

The stay at Schlosshotel Velden was a dream and that from A to Z. Upon arrival, the team immediately took care of me, the suitcases were immediately brought to the room and the reception took care of all my wishes. Once in the room, a warm ambience with pure luxury awaited me, the room was just wow. The very comfortable bed and the rain shower were my personal highlight. The SPA offers what you would expect from a SPA. Large pools, various saunas, a SPA bistrot, comfortable relaxation rooms and even a relaxation cinema. What enhances the already beautiful hotel even more is the Beachclub and the Seespitz Restaurant. At the Beachclub, guests are offered a large pool and access to the lake a few metres away. In conclusion, I have to say that the Seespitz Restaurant is really top notch in terms of cuisine and service, I have rarely felt so well looked after and eaten so well. Falkensteiner Schlosshotel you will see me again, Thank you again for everything.