ホテル フィレンツェの口コミ・レビュー・評判

ホテル フィレンツェは素晴らしいロケーションにありました。高級ショッピング街や素晴らしいレストランの近くにありました。部屋は多くのヨーロッパのホテルよりも大きかった。バスルームは美しく改装されており、素晴らしいシャワーヘッドがありました。ベッドは本当に固かったです。フロントデスクのスタッフはとても親切でした。ヴェネツィアへの別の旅行の際には、間違いなくここに滞在することを選択したいと思います。

絶好のロケーション、フレンドリーで親切なスタッフ、ムラーノガラスのシャンデリアと上品なベネチアンスタイルの家具で美しく装飾された部屋。全体的に良い滞在でした。唯一の大きな欠点は、隣の部屋の他の宿泊客や外からの騒音、または作業スタッフの騒音が時折睡眠や再入眠を困難にすることでした。部屋と窓/ドアの断熱性を高め、防音性を高める必要があります。エアコンもないので、涼しく過ごすために窓を開ける必要がありました。しかし、これらの窓には網戸がなく、寝ている間に数匹のブーンという音を立てて刺す蚊が部屋に入ってきました。バスルームも少し狭く、トイレは窓際の隅っこにぎっしりと設置されており、背の高い人や大柄な人は使いにくいです。朝食ルームも非常に小さく、窮屈で、ビュッフェの品物はスタッフによってのみ提供されます。スタッフは素晴らしかったですが、少しぎこちなくて不快でした。美しい街の景色を望むとても素敵な屋上テラスがありますが、ほとんど空いており、食べ物や飲み物のサービスを求めるには電話する必要があります。全体的にはまともな 3 つ星ホテルですが、ほとんどの場合、場所に対してお金を払っています。まさにヴェネツィアの中心部に位置し、観光に最適な場所の 1 つです。サンマルコ広場からすぐ。

サンマルコ広場から歩いてすぐの素晴らしいホテル。客室、共用エリア、朝食ルームは申し分のないものです。サービスは素晴らしく、細部まで行き届いています。スタッフはフレンドリーで親切で、まるで家にいるような気分にさせてくれます。マティアは非常にプロフェッショナルで親切であることに加えて、本格的な地元料理や最高のジェラートをどこで手に入れることができるかなど、あらゆる種類の裏情報を提供します。

ホテルは新しく改装されました。バスルームはとても清潔で機能的でした。部屋は毎日掃除されていました。ほとんどの必見の場所、レストラン、ショップまで徒歩数分で行くことができます。それでも夜はとても静かです。休憩したり、荷物を置いたりするために、いつでもホテルの部屋に戻ることができます。ヴェネツィアの6月はとても暑かったので、これは涼しくて回復するのに本当に役立ちました。ホテルのスタッフは最高でした。とてもフレンドリーでとても親切です。彼らは、どこに行って、食事をし、買い物をするかについてアドバイスをくれます。私たちの滞在を本当に満喫しました。誰にでも強くお勧めします。

すべてが素晴らしかったです:)

優秀なスタッフ、素晴らしい朝食、素晴らしいロケーション

The staff at the desk could not have been more helpful. They were delightful and helpful in every way. Housekeeping also were not only spot on with their cleaning but always pleasant and polite in the public areas. Breakfast was good but coffee would have been better had it not been instant especially as the coffee served us throughout Venice was superb. Thank you Firenze for a marvelous visit!!! We’ll be back soon for our third visit.

We've booked 2 months ago non-refundable, unfortunately i had serious muscle rupture can not travel because of my medical condition. They didn't help me for refund , they charged all the price.

I just loved staying at this hotel. Small boutique style. Perfect location without too much noise. The staff were amazing, so helpful and with excellent local recommendations. The room was comfortable and cozy. The cleaning staff left little sweets after every clean.it really put a smile on my face. I highly recommend this hotel when staying in Venice. I will definitely stay here when I return!

I had an excellent stay at Hotel Firenze! The pictures matched the reality perfectly, and the staff were very welcoming and helpful!

We got stuck I. The smallest room on the planet. Not any room for a carry on to open. Had to put the tv table together with nightstand to take 2 carry one. Staff refused to move us - super rude man. Breakfast was a total inconvenience to all guests - had to wait for staff to serve in buffet style. Both of us hit our heads on the bed sconces. Bed cover and blankets were old and stinky. Closet was so small, had to remove most hangers to place 2 items inside. Refrigerator tiny and super difficult to access. Safe opened up which was a further inconvenience to access hanging items. Will never stay here again - and most of the hotels we stayed in during our trip to Italy were great! We were told all rooms were as small as ours, and we noted that other rooms were much bigger - again rude man at lobby. My concierge was very nice! Sara was amazing by providing directions.

Considering this is a 3 star hotel the service my wife and I received was better than service I have received at many 5 star hotels. The team in this hotel are amazing, full of knowledge and always there to help. The hotel is in a great location. Seconds to St Marks Square. I would highly recommend this hotel and I would definitely stay here again.

This was my favorite place we stayed in Italy! Beautiful hotel. The room and bathroom were really nice, but the best part was the excellent service. The two gentleman working reception were very welcoming and so kind to spend time making recommendations for what to see and where to go. They gave fantastic information. It was also nice to have the bar service available anywhere we would like. They helped us call a water taxi for an early morning pickup, which was just 3-4 minutes of a straight walk from the hotel. It's conveniently located near one of the most famous squares and is in a district with high-end shopping and plenty of dining options. Would definitely stay here again!

The people who worked at Hotel Firenze are what made it special. From the communications prior to arrival with maps and information to the front desk staff and valet to the housekeeping services…all were exceptional. Grazie! We will definitely recommend your property as well as a return trip 💚