ベスト ウエスタン プラス セレブリティ スイーツ(Best Western Plus Celebrity Suites)

Very good hotel, located very close to everything (4 supermarkets, 2 cosmetics stores, many restaurants, a park, a church, subway station, etc.). Personell very polite and helpful. Very clean, not only in the guest rooms, but also in the rest of the hotel. Breakfast was extraordinary, fit for any taste! Rooms spacious, kitchen well prepared with tools, internet excellent! I had a wonderful vacation and intend to return soon ❤️

I would not recommend this hotel to anyone. I paid in advance 3 days and 2 nights. There was no hot water in the room. On two occasions, I told the staff that there was no hot water and that I could not take a shower. They said that they would call the plumber and that he is on his way to come. When I returned to the room in the evening, still nothing from hot water.On the way out - check out, they asked me if everything was okay, of course, I said it wasn't because I didn't take a shower in a 4-star hotel, that they didn't solve the problem with hot water even though I told them... The boy at the reception just smiled and said - sorry. I would not recommend this hotel to anyone, the service is nothing, the basic need of every traveler - to wash themselves, they have not solved. Terrible. horror.

Don’t even consider this hotel. You have to make up the sofa bed yourself. Linen dirty and smelt when go to make it up. The shower leaked a yellow poo brown liquid that we had to put towels over it so we could stand in the bathroom (They claim modern bathrooms). Room not serviced, no new towels and rubbish not removed even though we had sign on the door to make room up. Claim it’s a fully equipped kitchen, well no toaster and the cooking device has no instructions and the pans are out of shape from excessive heat and dirty. No tea towel provided and no dishwasher tablets. You have to buy the coffee pods to use in the room for coffee. The Asian front desk person couldn’t have cared and just said to complain to manager next day. I walked into reception the next day to hear how abruptly and disgustingly he was speaking to a guest so I didn’t even bother speaking to him. Such a disappointing stay and disappointed Qantas Airlines even recommend this place. Don’t waste your money as there are far better hotels than this 1 star accommodation.

This is an amazing hotel. It is extremely close to a lot of things around town, especially including a metro stop that will easily take you directly to the center of town. It's within an easy walking distance to the Prater entertainment area which is definitely worth going to. At first, when I arrived, it was night time and I was kind of worried about the area but my fears ended up being unjustified as it just looks like a sketchy area and I never felt unsafe at all, even when I was walking from the hotel to the metro stop to go back to the airport at 3 am.

Near Underground U1and Bus Stop Near Train Station...Pratersten Near River Danube and walk comfortably However I have 2 days early morning trips and i requested the buffet breakfast be packed in meal box but they cannot prepare for it

The nice, straight facade hides the fact that this is a collection of little rooms connected to each other. The lobby is small and makes use if secondary compar**ents. There is 24-hour service, which is great. Beyond a drinks vending machine, not much is available, and for Vienna visitors, it may suprise some that the market next door, like most other shops, is closed on Sundays and the weekend limits opening hous. This means it's important to get enough drinks and drug store/farmaceutical supplies for those days. Spacious rooms with, in our case, a separate WC and a small bathroom. Good beds, the bedding is simple but effective. Useful to have nearly a full kitchen available, with all the essential tools to use it. Parking outside is nearly impossible (you have to pay every 2 hours), so pay the extra money for the underground car park.

The apar**ent room (superior suite) was very cozy, big, and equipped (had a dishwasher in the kitchen for example). Realy enjoyed our stay at the hotel.

Staff was pleasant. Beds were comfortable, blackout roll shutters were excellent, wifi was good and air conditioning worked great. It wasn’t fancy, but rooms were set up nicely. I would consider staying again.

You have Cary your heavy lag gage to you room the elevator not reach all floors and no free daily housekeeping only changing towels.