サンタナ ホテル(Santana Hotel & Spa)

La experiencia, bastante bien. Debian mejorar los desayunos, son muy cutres. He estado en años anteriores, y era otra cosa. Si cambiaron los precios, pero no la cantidad y la calidad. La pared de la habitación está muy sucia. quería una mano de pintura. Poco mantenimiento

Hotel com uma boa localização , uma bela vista para o rio , Staff super atencioso e simpático . Ótimo pequeno almoço buffet e os quartos super cómodos e limpos , piscina interior e jacuzi incríveis , A REPETIR SEM DÚVIDA .

Local simpático e agradável. A necessitar de alguma modernização

A pesar de ser un balneario con SPA, esperábamos más. Las habitaciones son muy grandes pero esta lejos de todos los servicios.

Bad things: The hotel should be pet friendly, since nowadays it is very common that people travel with dogs. I find absolutely unnecessary to use cap in the pool, and the hotel makes it mandatory (and charges 10 Euro for it, in case you don´t own one). Great things: We had an amazing time. The bed is very big and comfy, the shower is great and the room very spacious. Breakfast is very good, even lactose free options. We had 2 dinners at the hotel restaurant, in a huge group, and we had a great time. Last, but not least, the support I got for my wedding was fantastic. They provided me a huge conference from for me, my family and friends to get ready, walked with the staff I hired until the place and brought me everything I needed very fast, kindly and efficiently! Thank you very much!!

Super location, amazing view. Rooms very spacious and super helpful team.

It is the 3rd time we stay here walking the camino. Nice rooms with a sitting area outside in the balcony with view to the river and the morning sun and also a fine area outside with a view over the river to the city side. We have not had breakfast here and we have not used the pool. But we like the hotel even it still needs new windows along the ally to the rooms.

We were walking the Camino & booked in here for a nice rest. On arrival there was a problem with our booking & the receptionist was less than helpful. It’s quite a hilly climb walking with a backpack & this is the last thing we needed. Went to explore the spa - very busy. The bar is closed Tuesday & Wednesday - staff days off!! The breakfast is an extra €12.50 per person, really not worth it. Cold scrambled egg & bacon, cheap wafer thin meat. The cold fruit was nice & ripe. On the plus side the beds are super comfortable.

Santana Hotel & Spa is in reality a trap for the guest. Because of the lack of maintenance of the hotel AN IRON BAR FELL INTO MY FACE AND HURTED ME. I asked for the reeibursement of one night and Santana hotel offered instead a discount for the eventuality of me comming back. I do not live in Portugal and would not return to the hotel exactly due to the events and the hotel's refusal to recover its lack of care and respect for the guest who suffered an accident on its premises thanks to the lack of maintenance through a refund of the night, which would be what any establishment that cares for its image, reputation and guests would do. Also, during the heat wave that was taking over Portugal, THERE WAS NO AIR CONDITINING ON MY ROOM and I lost my night and my day of work. The hotel refused to reimburse my night.