We stayed here for 12 nights and had the best family holiday. We arrived by taxi transfer from Faro airport which only took around 15 minutes. We tried to check-in with reception but they were far from helpful however, we were very grateful for Joshua from Lilly’s bar. Joshua welcomed us with a friendly smile and a great attitude. He took us to the bar whilst he got all the details that were required for us to check into our apar**ent. We had my 6 month old son with us so Joshua was very quick in ensuring that we weren’t waiting around and managed to get all sorted within 10-15 minutes. Once we arrived to our apar**ent we were absolutely delighted with the cleanliness and presentation. We requested to have a cot and that was ready for us with a comfortable baby mattress, bedding and a baby towel. Over our holiday, we felt very safe staying at Pine Hills and our surrounding neighbours were very friendly. We used Lilly’s restaurant on several occasions and the food and drinks were delicious! We couldn’t thank Joshua, his mum and dad enough; every day they were attentive and always served us with smiles. The grounds and pool of Pine Hills were kept very clean with the pool water being checked every morning. Overall, we have had a great holiday here; the staff definitely make it! We hope to return in the future:)
自動翻訳