ウェイク Kohl's周辺のおすすめホテル・宿

My trip was an amazing experience and I can’t thank Linee, the front desk manager, for all that she did to make sure I felt comfortable. The hotel smells like a brand new car right off the showroom floor. Didn’t know what to expect when I booked it but I was happy with my choose.

Truly amazed with this hotel. Definitely will stay again. Truly had a blast with the staff who honestly enjoyed our company and entertainment. The location was off the normal path of most traveling which was convenient to no nonsense in the area.

リリーは素晴らしいサービスを提供し、とても気配りがありました。彼女の性格は、しばらく彼女のモミを知っているかのようにフレンドリーでした。毎朝、リリーと彼女が必要なサービスのサポートがどれほどあるかがわかります。何か必要な場合は、リリー.........をお願いします。

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

素晴らしいジム、美しいプール、美しい共用エリア、これは素敵な設備を備えた本当に素晴らしいホテルです!ゲスト用の便利なランドリーがあります。欠けている唯一のことは、部屋にボトル入りの水が提供され、毎日のターンダウンサービスが提供されていたらいいのにと思いますが、それはパンデミックのせいかもしれません。それ以外はすべて素晴らしかったです。

部屋は広々としていて、とても快適でした。メイドサービスは必要に応じて、スタッフやゲストにとってより安全でした。ホールの終わりの部屋(501)は超静かでした!朝食は良かったし、サービスはフレンドリーで気持ちが良かったです。フロントデスクは非常に親切でした。

We Stayed here so that we could look around the Cary area. It’s pretty close to the downtown Cary area, very quiet. Was a decent hotel with really comfy beds and good breakfast.

O estacionamento era bom e a limpeza impecável o hotel é sensacional eu voltarei

とても良い、強くお勧めします