ビレッジ ホテル バーミンガム ウォールソール(Village Hotel Birmingham Walsall)

Always clean and tidy rooms bar well stocked and taxis very quick

Excellent hotel facilities and friendly staff. Downside was uncomfortable bed settee for our 12 year old son, hard pillows, windows you couldn’t open fully and automated check in system.

The place is nice and the are staffs are friendly

Nothing wrong with the hotel itself, clean and tidy enough, room ok. Service a complete mixed bag - met at the 'modern' self check type service that is not an enjoyable experience. The lady grunting and pointing her figure, obviously completely bored with her lot, is really in need of some customer service training. The exact opposite at check out, lovely lady, friendly charming and helpful. Restaurant/grill - poor and expensive - go out to somewhere else, even KFC is an upgrade an 2mins walk across the car park. Unlikely to return

Staff very helpfull even though very busy hotel upon checkin with everything going on and great location.

Stayed for 3 nights basic housecleaning once in 3 nights when challenged was informed short staff

Our floor people were smoking cigarettes and was loud trying to get into our room ext it was not a good experience so we checked out early

Nice room, good gym and pool. Comfortable bed, hot shower everything nice. What is not nice is drunk people laughing and screaming outside the entrance when you try to sleep. They need to be moved on / culled by the hotel. Or fit triple glaze windows. Food in the bar is average and way overpriced. There’s a walkable pub called the Parkbrook and food is fantastic and well priced.

Booked a village hotel to use the gym whilst away on business. Only to be told when checking in that because I’d booked on Experian the gym was not included. Booked room service, told it would be with me at 6:20pm. Rang reception to chase at 7pm. Food arrived 5 minutes later, chips were luke warm. Room was clean, bed very comfy.