My partner and I travelled to Ibis Kortrijk on the way back from the alps for a few night. When we arrived, the reception were polite and informative which we appreciated greatly. We were given a room card on the third floor, the corridors were dark and outdated making it an unpleasant feeling. Our room was no better, photos online of the rooms are very misleading and after we paid over £200 for 2 nights, we were not happy with the room considering we were shown different photos of our room when booking. We went back to reception and asked to upgrade our room, in the end we ended up spending £220 for 2 nights which is obscured for an ibis hotel. We also paid an additional €20 for late departure (17;00 instead of 12;00) as we had a late euro tunnel to catch. The following morning, the breakfast was okay. The yoghurt was all curdled, there were flys on the food and fresh food wasn’t brought out regularly. Once the fruit in the clear container was done, they didn’t bring more out?? The bread and meat however was lovely. But this area needs improvement. The room key cards also disactivated themselves so frequently. We would go out to explore, come back and doesn’t work on the room, so we made numerous trips to and from reception getting this sorted. Parking was near the hotel, but at an underground car park. No street parking nearby. For 2 nights in the hotel, parking cost us €55. €55 for parking, €240 for the hotel including late departure in means almost €300 for 2 nights at an ibis!!!!! The bed was comfy, but the towels in the bathroom were big enough to cover 1 leg, let alone a whole body. The bathrooms were also not particularly clean which again is such a shame, these are such small things to get right! Finally when we came to departure, it came to 12;00 and we had people knocking on the door waking us up as we were trying to get final bits of sleep before a long journey to say we need to leave and we had explained we weren’t checking out until 5. We then go back to bed and at 12;30 reception called saying we’re 30 mins late from checkout???? We had paid the additional €20 for late checkout and this should’ve been communicated and added to the system as we were woken up twice from this which again isn’t on. Overall a pretty disappointing stay. Save your money and go elsewhere!!
Heel erg goed hotel zowel geschikt voor de moderne zakenman als de toerist die Waregem aandoet. Mooie moderne kamers met alle nodige comfort. Gezien het hotel binnen het zakengedeelte van de stad ligt is de keuze van de kamer niet belangrijk. Het uitzicht is hoe dan ook niet de moeite. Super ontbijt echter .... In het weekend wordt het ook opengesteld voor mensen die niet in het hotel verblijven en die het dus zien als uitgebreide brunch. Dus soms is het rustig ontwaken bij een tas koffie en al dat lekkers er niet bij. Maar lekker blijft het wel. Dus, het jeugdig enthousiasme van de meegebrachte kinderen nemen we er dan maar bij.
A stay at BROEL4 places you in the heart of Kortrijk, steps from Broelmuseum and Broel Towers. This upscale hotel is 0.4 mi (0.7 km) from Hospital of Our Lady and 0.5 mi (0.8 km) from King Albert Park.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 9:00 AM to 11:00 AM.
Featured amenities include luggage storage, an elevator, and coffee/tea in a common area.
Make yourself at home in one of the 4 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Conveniences include desks and complimentary bottled water, and housekeeping is provided once per stay.
Lovely room, clean and tidy staff pleasant and helpful. Breakfast was good. Had issue with TV as only about 6 channels. Didn’t have much chance to watch TV on the 3 nights I was there so did not chase this up. WiFi was good so could connect to Factory and some some issues remotely. Would recommend. I have stayed here before Covid over a number of years and always been very good