Super 8 by Wyndham Pensacola

It is a little run down, but it was a decent stay over all. Interactions with staff was minimal so can’t really make an accurate account with that.

This hotel was booked because "breakfast was included", breakfast was a broken coffee maker and hostess doughnut 3 packs. There was a mandatory (and not advertised) $50 cash deposit required at check-in. The hotel was in disrepair and there was always an employee out front smoking as well as a heavy odor of something else being smoked in the lobby.

The "free breakfast" was a 3-pack of Hostess mini donuts. The woman who checked me in was completely indifferent to my concerns about difficulty logging into wifi. I figured out sign-in had to be on Windows, (I use Linux) After signing in on Win and booting back into Linux, it worked. The woman who checked me out was very cheerful and freindly. I didn't have the heart to tell her my complaints.

Very nice management. The floor of our room was grimy. My feet were filthy after ten minutes. The shower/tub was hooked up wrong. Hot was cold and Vice versa. Refrigerator wasn’t working. There is no breakfast served unless you consider packages of powdered donuts to be breakfast.

Room was clean staff went above and beyond to make sure we were happy...dislike carpet smelled in hallway...and no laundry on site

After booking and paying online, non-refundable, upon arrival I was told I had to pay a $50 cash deposit to be allowed to check in. I did not have cash, there is no atm at the hotel. I have never heard of such nonsense and will definitely not ever use this brand again or book using ********** who did not make this clear before paying! I’m weary from driving yet had to go find an atm in the dark by myself. Disgusted with the entire experience. Then there were children running and screaming in the hallways at 11:45pm. I believe they were the same children that were hanging out in the lobby when I was trying to check in. Children of the employee at the front desk and their friends. The included breakfast was cold coffee probably from the previous day, and some packaged donuts. Terrible experience

First they don’t know what they are doing, they gave us the wrong room and someone was already in there. The outside of the hotel looked like if it was just recently updated. The outside looked better than the inside. The rooms and the hallways were Super dirty and disgusting. On the photos they show a picture of a nice breakfast area. Well that area was not available and they only had a small table on the lobby with super nasty cold coffee and small bags of donuts. A person told the front desk lady that the coffee was cold and she replied, that she was only going make some more when the pot was empty. The only good thing was the small donuts they had in the table for on the go breakfast. Never again staying in a super 8.

Horrible experience. False advertising of breakfast being provided. Carpet smells, dirty restroom. Creepy men rooming down the hall intended to harass me and my daughter. NEVER staying at a super8 again.

The staff was sweet! The continental breakfast dose not exist! Packaged donuts and coffee isn’t the same! One main reason I booked them. We could eat and run! Beds were the only thing great in room. Pillows were funny! Took a shower handle wasn’t attached tub overflowed! What was 100 wasn’t worth 75! Won’t book again from them. The need to remodel! I could hear peoples tv and just no installation.