これは、素敵なホテル、良い宿泊施設、5/10 3つの鉄道駅の徒歩分以内の素晴らしいロケーションで、トラムや地下に近いですが、.......従業員のエラーとpolishの法律を引用して、問題/苦情を修正するために14日間を与えます。顧客の焦点を正確に見たり、IHGのブランドやこのホテルに忠実な報酬を与えたりしません。前。レセプションのキューのために、私はカードを残してエクスプレスチェックアウトをしましたが、ホテルを出てから10分後に正しい部屋料金を2倍に支払いました。A hour after that they then took another payment for the correct amount but did not cancel the original payment - clearly someone’s made an error and charged me someone else’s room and thought putting it through again would fix it.ホテルに書き込み、彼らがエラーを犯したことを受け入れられなかったトーンでスノッティの電子メールを返しました。この電子メールは謝罪していませんが、ポーランドの法律の下で引用しました。また、複数の支払いを誤って行うと、一部の人が財政的に困難になる可能性があるという認識もありません。彼らは誤って取った資金にアクセスできません。今は銀行に充電を完了させなければなりません。14日間待たないので、エラーで取った支払いを逆転させるために、これは最初のスタッフ関連の問題ではありません。私はこのホテルにいたので、近くに他のIHGホテルがたくさんあるので、エラーなしで動作したり、Diamond Elite IHGメンバーにsnottyメールを送信したりすることはできません。前の訪問は、彼らが彼らに良かったサイト建設工事の上の部屋に私を入れました!あなたがここに滞在する危険を冒すつもりなら、私は前払いをし、エクスプレスチェックアウトを使用しないことをお勧めします。
My first ever time solo travelling and my first time in a hostel! I’m so glad I chose this one! The staff were excellent and really helpful! Everywhere was spotless! Bathroom was very clean and was cleaned daily! Plenty of activities that the hostel organise for people to go along to if they please! Opportunity to do free tours and museums which can be found on a big black board! Really great times and great memories made! 100% recommend
Great value for money. Location was ideal for us as we had tickets to watch Legia Warsaw. the stadium is about a 10 minute walk from the hotel. The old town and centre are about 10 minutes in a taxi/Uber.
ゲゲストThe most amazing hotel experience, after leaving a horrendous airbnb at 1am me and my boyfriend went to the Mecure to find a room. Leszek on the front desk was extremely welcoming and helpful in finding an affordable room for us as we are only students. The best customer service I’ve ever received, he was sympathetic to the situation we were in and gave us the best deal possible. The room was lovely and the location is perfect. Would recommend this hotel to anyone.
Your average stay, nothing more. The hostel is located quite centrally to major landmarks, about 30min walk to the old town. It’s a very old building so don’t expect any luxury, and when you’re coming in winter time make sure you bring warm PJ’s. During check in we were told that each key comes with a 20zl deposit, I gave the receptionist 50zl expecting to get the rest back. When I asked for it she told me with an attitude that ‘that’s not how it works mr’, and that whatever I give her gets put in the deposit box which I will get back at checkout.