インフィニティ・ベイ・スパ & ビーチ・リゾート(Infinity Bay Spa & Beach Resort)

We had no hot water for the first 5 days. Called for maintenance but they never showed up, or if they did they did not correct the problem. Finally my husband was fed up and figured out how to fix it himself. Very disappointed.

This was our 4th year vacationing at Infinity Bay. We’ve always enjoyed it and plan to come back. This year, the construction noise of the new pool was a little loud at times. But we had a great time.

Great place. Large rooms, Great views and pi area very nice. Was great to bw able to walk up an down the beach. Very good snorkeling and diving areas right off the property.

We loved the property and the accommodations. The location is fabulous, with the best snorkeling right at our beach! It was close to everything. We will definitely be back!

Room in great location however walls in dire need of walls being washed/painted - television didn’t work first 5 days with no response to our daily request. Bedding was sub- par and pillows even worse. Requested wash cloths and hand towels but Received two in our ten days. Outside bar and pool area were magnificent! Loved the beach but by 7 am other guests had claimed all the beach chairs with their towels every day. Can’t say enough great things about the friendly staff. The buffet breakfast was great and loved the variety being offered.

Once they get the construction completed, it'll be much better. Pool is beautiful, the sea Bay is awesome, great snorkeling and kayaking.

I truly don’t know how this place was ever considered 5 stars. To begin, they assured us construction would be completed in December, we stayed in February, construction was still underway, loudly everyday from 7am - 5pm. Upon arrival, our key cards to our room didn’t work, so they told us to standby for the maintenance man, who took 4 hours to show up. We had to call maintenance 3 more times throughout the trip for the door, as well as additional times for the water not turning on, there being no hot water, and the WIFI not working. The rooms didn’t have basic essentials like soap or shampoo. The furniture and rooms are extremely outdated, and the pricing of food and drinks were pretty outrageous. The staff all were extremely aggressive about receiving their tips in cash, instead of putting it on our cards.

Rooms were big/spacious and with a fully operational kitchen. Recommend a stop at the grocery store to cut back on food costs.

Pool was amazing so was the beach but there were bed bug in the bed my wife & my daughter were bit