La Quinta Inn & Suites by Wyndham West Palm Beach Airport

It was a short stay but well rested very clean and close by to a lot of shopping center

It’s an average place, what you would expect from an average or below average place. nothing fancy.

很一般，性價比不高。

By far my worst hotel experience ever. The person at the lobby was not precisely friendly. He charged me an extra $100 on my credit card and just said "sign here". -Excuse me, what is this? - Security deposit. - Ah ok, thank you for explaining. When we got to the room, the card key reader would not work properly. I had to try about 10 time before it would unlock the door and let us in. I will report that later I thought. The bathroom was provided with only 3 towels. What???? We are a family of 5. When I requested more towels, the manager blamed me for not declaring the total number of guests. My reservation clearly stated 2 adults and 3 children. He did not believe me and argued about it. On our second day of our stay, we returned to the hotel in the evening and discovered that we did not have room service. Everything was exactly as we left. No beds made, no clean towels, nothing. When I reported, the manager informed that they don't provide room service unless we request it, what???? First time in my life I hear that. Ok, Can we please have room service tomorrow? Yes sure.Thank you. Room service never happened on the next day nor on any day of our 4 nights stay. We had to make our own beds and hang the wet towels on the chairs and reuse them day after day for all our stay. What a nightmare! This ruined our family trip. Our misery was so overwhelming that I never had the chance to report the faulty card key reader. We just endured it. Do you a favor, never stay in this hotel.

This property is very old and has not been remodeled. My room was one step above Motel 6. I had on the first night limited hot water, the second night no hot water, and they have a sink in the main area with no place to put your personal items. It was an inconvenient sink with no pressure. The bed was a little uncomfortable the room smelled of disinfectant. There’s another location not far from this one that I stayed in once before it was much better. This place should be closed until they renovate.

The facility seemed pretty old though maintained. Maneuvering around the building to park was pretty tight and tough at night. Never before have i been compelled to sign-off on nearly illegible fine print of conditions and a $100 hold for “incidentals”. Finally no airport shuttle till 10:30am! A bother.

Not like the picture. Seemed like nobody cared about the guest. Very short. Drove down from Sarasota to see West Palm for the weekend.

Lights in the bathroom did not work. The only way to get any light in the bathroom was to leave the door open and let light in from the room

Booked this because it says they have an airport shuttle and free breakfast. The shuttle took 40 minutes to arrive and when leaving they don’t run until 10:30-5pm. What’s the point when most flights leave early. The hotel is run down and smelly. We paid $150 for the night, should have been closer to $50. Garbage.