エクステンデット ステイ アメリカ スイーツ ボストン ウエストボロー コネクター ロード(Extended Stay America Suites - Boston - Westborough - Connector Road)

tgisの場所が大好き

When enter hotel it stunk as getting on elevator my husband killed a roach. After 15 hrs travel all wanted to do was rest. Was to tired for what was happening. The room was old and had horrible smell. Was very uncomfortable to go to sleep. The floor was dirty furniture was discolored and looked like never been clean. Under air unit was super dirty. Couldn’t hardly get no rest. Was to tired to deal with front desk, but couldn’t get rest of the horrible smell in hotel and room.

The stench was terrible because there are cooking facilities in every room. However there is no exhaust so people crack their doors and the smell goes into every room eacht time the door is opened.

The hotel was overbooked and they had no rooms available at any of their three properties. I was left on my own to figure out a place to stay. Incredibly annoyed and angry with *******! I hope I don’t get hassled getting a refund!

I found the room adequate and smelled like smoke. Hotel guests were smoking in front of the hotel doors.

This hotel had odors in every corner of the space, the walls are clearly so thin I could hear another person's cell phone vibrate in another room, and I am certain I have bites from bed bugs all over my legs. I am still waiting on a call back from customer service. This was disgusting and I expect a call back and a refund. I will have to get all of my clothes professionally cleaned so I don't bring bed bugs home. What did I spend over $700 for?

The ladies at the front counter were lovely, helpful and kind. It's an older property that needs upgrades. You could tell the hotel had seen alot of turnover and had not been kept up at all.

This place smelled horrible. The staff were very nice but the heater in the room was very noisy. Recliner didn’t work. Bed not very comfortable

The bedsheets where very smelly of cigarette which means it was not washed after the last customer. Dirty isles. Too many homeless like people smoking at the front of the building all the time