ハイアット ハウス ホワイト プレインズ(Hyatt House White Plains)

The stay was very nice. It was a short trip. The only issue is that they charged me for the room on top of paying it through Trip.com. this is the second time this has happened through your site.

We stayed here in the way from DC to New Hampshire and would definitely stay here again. Super friendly staff, very comfortable rooms, and the kids loved the breakfast buffet. Win for all.

Good location to SUNY Purchase and downtown White Plains. Wegmans is a short walk away for food and supplies. Large rooms compared to some hotels. Free parking and breakfast.

At check in we were told that the hotel restaurant was closed for a while so no food available at property during our stay. We were directed to walk to a local supermarket for food. We should have been made aware of this at booking time as we would have chosen a different hotel with a restaurant. Tv didn’t work in our room. Front desk told us to wait for engineer to fix. After insisting on a room change which was not offered - new room had replacement blinds for broken blinds which didn’t block out light from outside.

We spent 3-4 days a week for 2 months while my brother received trea**ent at mskcc. We couldn’t have ask for better accommodations (full kitchen and private bedroom) Staff is efficient and friendly, great breakfast. Only - no smart tv and not the greatest hot water/water pressure.

The breakfast had a great selection just the hot food wasn’t very hot kind of luke warm

The room was excellent the hotel is very quite and all the amenities are available.

Bar and food service was the worst I’ve ever experienced. It wasn’t just bad due to service knowledge but an active disdain for customers and the job. Ignored customers and had to search out our own drinks, refills. Even then we had to ask him multiple times for drinks or refills before he would respond. He just stood there on his phone ignoring everyone. All the customers just kept looking at each other trying to get his attention.