The accommodations were superb, including a TV that showed Prime, YouTube, Netflix, and Pandora. The accommodations were pleasant, although I disliked the shower since water frequently ended up on the floor, and instead of a microwave, there was a safe and a very small fridge. I recommend booking a room on a corner because they are considerably bigger. The worker at the front desk was friendly and eager to help customers with concerns. Another issue was that one cleaner said they couldn't understand or speak English, which I considered a complete lie.
During my recent stay at the Hyatt, I had an unfortunate experience where I felt unfairly judged based on my appearance. As a military service member on leave, I was traveling from Colorado Springs and chose Hyatt due to its strong reputation for supporting military personnel. After a long drive, I was eager for a comfortable stay and expected the level of respect and service that the brand is known for. However, upon arrival, I was met with unprofessional treatment. When I inquired about a military discount, I was questioned in a manner that made me feel as if my active-duty status was in doubt. Furthermore, I was treated dismissively, as if my appearance somehow indicated that I couldn’t afford a suite. Only after agreeing to the price was I treated with the level of courtesy I should have received from the start. Customer satisfaction and room quality also fell short of the expectations I had for the price charged. Unfortunately, my experience was a clear reminder that appearances can influence the way guests are treated. I expected better from a brand that prides itself on professionalism, especially toward service members.
Very nice location in the East Plazzio right next to Bowlero. Also The Warren, Trauma, Chicken N Pickle, Jose Peppers, Cheddar, and Freddy's. Good service, nice staff, good breakfast ☺️
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No.1
4.6/5
99件の口コミ
ホテル アット オールド タウン
ウィチタ | Department of Industrial and Manufacturing Engineeringより4.53KM
"Good Location"
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No.2
4.7/5
108件の口コミ
ハイアット プレイス ウィチタ ステート ユニバーシティ
ウィチタ | Department of Industrial and Manufacturing Engineeringより0.91KM
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No.3
4.3/5
97件の口コミ
キャンドルウッド スイーツ ウィチタ イースト IHG ホテル
ウィチタ | Department of Industrial and Manufacturing Engineeringより4.61KM
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No.4
4.2/5
101件の口コミ
タウンプレース・スイート・バイ・マリオット・ウィチタ・イースト
ウィチタ | Department of Industrial and Manufacturing Engineeringより6.06KM
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No.5
3.0/5
40件の口コミ
エクステンデット ステイ アメリカ セレクト スイーツ - ウィチタ - ノース
ウィチタ | Department of Industrial and Manufacturing Engineeringより3.42KM
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No.6
2.9/5
94件の口コミ
レッド ルーフ イン プラス+ ウィチタ イースト
ウィチタ | Department of Industrial and Manufacturing Engineeringより5.71KM
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No.7
2.5/5
98件の口コミ
ウィンダム ガーデン ウィチタ ダウンタウン
ウィチタ | Department of Industrial and Manufacturing Engineeringより5.84KM
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No.8
4.1/5
91件の口コミ
ハンプトン イン ウィチタ - イースト
ウィチタ | Department of Industrial and Manufacturing Engineeringより6.91KM
"Good Location"
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4.4/5
とても良い
ゲゲストFriendly staff. Clean quiet atmosphere, breakfast was great, always fully stocked. Price was a little high for the area but was worth it. Only negative thing was not having any vending machines, had to walk all the way to the front every time we needed a water.
We stayed here for 4 nights moving our daughter in town for an internship. The hotel location was close to her apartment and very close to food, gas, etc. It seems like a newer hotel so everything was clean and spacious. It's a large hotel and there were some large groups for a sporting event in town but we didn't have much trouble with noise or activity. The room was perfect, plenty of space. The breakfast area was clean, spacious, no trouble finding seating, and the food options were very good. Lucky for us they rotated food options each day so we had variety for our stay. The front desk staff were always very friendly when we came/left for the day. I would definitely stay here again.
We have stayed at this hotel before. It has a great location. We have family in Wichita and are there at least once a year. We will never stay at this location again! They only have 1 bench for sitting outside–for the whole hotel! The side and back doors are only for exiting, you can not come back in them. We generally keep the do not disturb sign on the door until we want the room cleaned. I received a text the first day asking how the stay was. Our trash getting full and we needed towels so after breakfast we removed the do not disturb sign and left. When we returned a few hours later the maids were gone and our room had not been cleaned. When I got a text from them I mentioned it and they argued with me! Our son came to our room to visit and mentioned how stained the hall carpet was. Then, to top it all off, I turned in my key cards as we were leaving and later got the email with the bill. It was correct so I didn't think much of it. Then a few days later I checked my bank accounts and they had double charged us for a 5 night stay! I called the front desk and she said she did not see it and I would need to talk to the manager who was not in yet. I called back later and he was still not in. I left messages and never got a returned call. The following week I tried again and was hung up on. I filed a claim on my credit card and finally got a credit. This hotel obviously has some issues and I would not recommend it.
GgiphawaiiI would highly recommend this place when visiting Wichita, Kansas. It was literally a home away from home. Staff is amazing! Helped with everything from solving issues and needs. They were friendly and always made sure everyone was taken cared of in a timely and quick manner. Cleanness and how quiet the property was perfect place to relax. All guests were amazing too! Some of us guest became friends, we chilled by the pool, the kids went swimming, We had drinks and food together. It was awesome! Must stay!
Dark, dreary and old hotel in a not-so-great part of town. Dog-friendly but not great options for taking dogs outside and didn't feel like the safest place when doing so. The hotel apparently isn't e-enabled so I never got a confirmation of my reservation despite asking twice. When I showed up on the day I had made the reservation for, they claimed that I had reserved for the prior night so a) I didn't have a room on the date I showed up and b) they charged me a cancellation fee for the day they had incorrectly expected me to arrive. They were able to find a room for that night but did not waive the cancellation fee for the night they incorrectly reserved. Had they emailed me a confirmation of my reservation like all other hotels do, I would have been able to catch their mistake on the reservation date, but without that it was my word against theirs and I was basically charged two nights for my one night stay. What's really troubling is that I'm honestly not sure it was a mere mistake; it seems a little shady and maybe happens regularly to increase revenue. We'll be passing through Wichita pretty regularly and needless to say, we will never stay here again. (Nor will I ever stay at a hotel that isn't able to email me a confirmation of my reservation.)
KKC CHIEFSThe service was good. Although it was a smoking room it really smelled as if someone had just been in the room and smoked a full pack just before we got there. Not much space. Small for having 2 beds.