ウィチタ・フォールズ サウスウェスト・プラザ周辺のおすすめホテル・宿

このホテルは現在、ウィチタフォールズのリストのトップにあります。ホテル全体は非常に清潔で整頓されており、駐車場からフロントデスク、エレベーター、特に部屋までです。きれいに見えるだけでなく、この場所はきれいなにおいがします。フロントデスクのマネージャー、レベッカは素晴らしいです。彼女はロビーに入ると私たちに感銘を受け、完全にプロフェッショナルで丁寧でした。

The hotel was clean and checking in was easy and quick. Breakfast had a lot of options including a yogurt bar with granola and fresh fruit. The room was in a quite area and the sheets smelled so fresh! I enjoyed my stay. I will be back so the family can enjoy the outdoor pool in the summertime.

The staff at this hotel was very helpful and friendly. However, the first room they put me in every light in the room was on and the AC didn’t work. The bathroom sink would not drain. They moved me to another room and again the bathroom sink was very slow to drain. When I tried to get back in my room to leave the door lock would not work. I had to stand in the hall while they changed batteries. This is supposed to be done on a regular basis. There’s a little lake next to the hotel that’s nice. In the bathroom, the grout was coming up out of the floor in places and I stepped on a piece of grout in the middle of night. Hurt! Should have been re-grouted along time ago. Hotel shows its age, but let me say again the staff was great!

I do not know where to begin on this outstanding hotel. Very nice, inviting, clean, and welcoming. Love the decor in the lobby with all the seating to enjoy the ambiance!! The room was sparkling clean. Fluffy towels, shiny fixtures in the bathroom. The beds were comfy, as were the pillows. Well done, Delta Hotel, Wichita Falls, Tx. Thank you for making our anniversary stay memorable. We will return soon. The restaurant - Wellborn R2 is wonderful. Our steak dinner abd the breakfast were well presented & both were delicious! Loved the microgreens on our breakfast food.

I was passing through for work and stopped by for the evening. I wanted to love this place but sadly had several issues. First the customer service. We had an issue with the room and booking and were met with such attitude, rudeness, and disrespect- I’ll be contacting Marriott corporate. I’ve never felt so “attacked” over a minute service issue on their end, that was supposedly resolved hours ago. I called and had a message in the booking margin about said discrepancy. Second, it’s very noisy / close to the freeway beware ( lots of traffic noise even with the air on). Lastly, while the rooms are nice, modern and clean (for the most part), the “clean” smell was overpowering to the point of triggering my allergies. Wouldn’t stay again and would not recommend it. Response to Sue McGill. Yes please send the video to corporate to ensure proper management training and rehiring of a qualified GM. Sadly, Marriot didn’t complete a criminal bg check as we found. Be wary. If there’s a minor issue she’ll claim “you were yelling in the lobby “ and “you are being filmed.” Check the 1-star reviews and pray that you don't have to deal with her. You will deal with a rude woman with an arrest record :) who lies about guests to keep herself in good graces. I guess next time (you want to roll your eyes, yell at, or embarrass a customer, by throwing a CC (a different one-star review or tell someone ”I've tried 7 cards let's hope this one works” when you only swiped 2 (a lie), or tell someone ”you're from another country I guess you've never seen water bugs”)(another one-star review)....Just remember you are one Google search / Fb message search away from being called out. Slander by the way means a lie, public records are facts. As your “bullying” continues. My bf said just let it go but I do not tolerate rudeness or disrespect in the hospitality field where I am a paying customer. Sad, it's such a lovely property. Just poorly managed from the top...down.