The gentleman who was on the desk at 4pm on 2/23 and when we checked out 2/24 about 815am, same gentleman, was extremely friendly, polite, helpful, and accommodating. Everyone we encountered expressed their Thanks that we were there and offered us either assistance or advice on things to do.
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Derek
2024年2月19日
Our stay was wonderful. Only a few hiccups; check in took forever, no clear direction on where to park, our thermostat didn’t work so it was 64 in our suite when we woke up, and the shower head was horrible. Aside from those things, the staff was amazing and attentive and the bath and bed were definitely the best parts.
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Jamie
2024年2月4日
We checked in, left for 3 hours. Come back and our door to the room was open. I had my personal belongings in there. The towels were dirty. The lobby smelled so bad. So so expensive. And my husband and I were very disappointed. Charles is a great chofer and needs a raise!
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Arika
2024年1月29日
What incredible night. The staff were great and we loved the room. The restaurant and bar at the hotel were great. The food and drinks were exceptional
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Noah
2024年1月22日
We got to the people seemed very judge mental, that a young couple was booking a room, we got up to the room and it smelled awful so we complained and had to fight them for a new room, and then now they’ve double charged my card. I wouldn’t recommend and they won’t fix it either.
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Todd
2024年1月9日
Great stay for three-day business trip. The days were full and long. Having the Siena Restaurant on the first floor was convenient and really good. Will definitely stay here again.