ヴィンダッハ Schlosspark周辺のおすすめホテル・旅館

My company booked this for me during a business trip. They have free parking which was good as I rented a car from the airport. I arrived early and they told me that they can give me a room if I didn't mind the walk as it was a bit far from the elevator. Since I was already exhausted from the plane ride, I accepted so I can rest a bit before going to the office. The short lady who welcomed me was very nice, spoke good english and made the check in as smooth as possible. The room was functional but a bit run down, dirty and the design was a bit weird. Plus the carpets had stains on them as if there was someone who was stabbed in that room. Unfortunately, it was the only hotel near our office so I ignored these imperfections. After a day at work, I went up to the room and realized that the walk was indeed troublesome especially if you forgot something in the room and have to go back and forth, so I asked reception to move me to a room closer to the elevator, to which they promptly obliged to. They told me to leave my bags and they will move them for me. Very nice and unexpected for a 3 star property. They moved me to a much cleaner room, but you can still see wear and tear but I was there to sleep and work so I just settled with it. Due to the covid restrictions, they stopped the daily cleaning and you had to ask for it if you want your room cleaned. And since they didn't have the daily cleaning, the complimentary water wasn't refilled either. It wasn't a problem as you can easily ask from the reception to give you one. Their Breakfast buffet was good and the dining area was quite clean and well kept. The wifi was awful though. I got disconnected multiple times but the staff were nice enough to share another internet router I can connect too which wasn't too saturated. Overall, it was an ok stay, although I wouldn't really stay there if I was on vacation. But if you are on a work trip or just passing by the area, this hotel would suffice as it is functional and affordable.

A proximité d'une autoroute, fléchage, en pleine zone tertiaire aéronautique. En théorie pas de dépose minute mais on le fait car il faut demander un ticket pour le grand parking couvert mais il est un peu plus loin (plus pratique de déposer ces bagages). Check in lent et plein de formulaires à remplir alors que je suis client Marriott avec carte. On m'envoie un SMS pour une clef électronique, ça n'a pas été plus loin où je suis nul en informatique. Belle chambre tout confort à prix doux, clim, wifi. Bar et restaurant, choix limité mais suffisant. QR code pour avoir une télécommande TV sur son smartphone, pas compris... idem pour la connexion Wifi qui passe par un routeur , alerte sécurité de ma tablette, il faut passer outre. Thermostat de la climatisation , pas de réglage de la température mais + ou - d'une température de référence

I copy-paste the review I posted elsewhere. If you want to see the true colors of the hotel's management, read the REPLY TO below which is a reply that the management posted as a reply to the below opinion there. TL;TR: We had a terrible experience. AC doesn't work properly (the lowest temperature setting was 24 and the hotel couldn't do anything about that). Not worth the money. In case of any problems, do not count on reasonable compensation if they offer you compensation at all. Management is rude and receptionists will misinform you if that suits the hotel's interest. The hotel is far from anything, including reliable public transport. --------------------------------------- OPINION: 1. Our AC did not work (the lowest setting was 24C) - they offered to open a window... to the noisy highway next door; as compensation, we were offered 2 drinks! 2. Do not trust their Clean Promise policy! The cleaning Service does not do their job properly. We think some places are left uncleaned: there were breadcrumbs on the table left and the sink also had a few dirt marks left. 3. The place is far from anything, including reliable busses that occasionally do not arrive at all after 8 PM and you need to take a 20-25 mins walk from the train station. 4. They are very delicate if you say ”hurtful” but true things to them and they like to argue with a client instead of making things better. --------------------------------------- REPLY TO Lisa Neumeir General Manager: Unless you change your reply, everyone now will see how unprofessional you are. First, you lie, and you put words into other's people mouths: - I never said you ”treated me with hostility”, I said you were rude, - I never said ”Cool the room down to 10 degrees”, we wanted the temperature below 24, you and your employee knew and saw the problem and couldn't do anything about it, - I never in our exchange mentioned booking the wrong hotel because that was not the problem - I have no idea how you made such an irrelevant connection and what is going on up there. Finally, you continue misleading people. Yes, you immediately offered ”2 drinks on the house” but it clearly(!) was not enough for the problems we met, but... If did not understand the difference between a refund and compensation. After huge problems, you offered us a room change... on the very last night (you expected us to move to another room with all our things after 8 PM when we returned to the hotel?). And, you never offered ”the total amount back” but just one night when we expected 2 nights for the inconvenience caused. Lisa, you clearly do not know how to speak and how to treat a client in a respectable way when a problem appears, so they recommend you later. We will never want to have anything to do with not just your hotel but the whole brand of Holiday Inn Express.

部屋には十分なスペースがありますので、自分で料理をするつもりならいいですね。部屋の防音は少し悪いですが、そうでなければ悪くはありません。

私の会社は、私たちが通常滞在する通常のホテルはすでに満室だったのでこのホテルを予約しました。ホテルは、メイン広場からわずか数メートル離れた街の中心部というとても素敵な場所にあります。チェックインは迅速で、私は伝統的な鍵を与えられ、今日のほとんどのホテルが持っているようなキーカードではありませんが、それは私を悩ませず、魅力を増すと思います。エレベーターはかなり小さく、ホールは少し暗かったが、部屋は清潔で広として機能的だった。ベッドは最も快適ではなかったが、私の部屋は下の通りの素晴らしい景色を眺めることができた。ホテルはショップ、レストランなどから歩いてすぐなので、車は必要ありませんが、安全な駐車場を支払いました...朝食はOKで、選択肢が多すぎませんでした。全体的に、このブティックホテルの雰囲気と趣のある伝統的な装飾は、この地域の同様のカテゴリーのホテルよりも優れた雰囲気を与えますが、例外はありません。