My experience was taxing to say the least. I arrived, after working an eight-hour day and traveling five hours, to a room that had old urine stains at the base of the toilet (both sides). The staff immediately provided a replacement, but it had the same issue. The third room was much better but clearly had not been used or dusted in a long time. The staff member did state that they do not typically have much business. I would expect that there is ample time to clean the rooms, even spot-checking the ones not in use. If I had had the energy, I would have taken the loss and gone to a different hotel. Luckily, I was checking out after two nights. I will not be returning, frequenting any Baymont properties, or recommending to anyone.
From the front desk joyous welcome from Winston to the excellent and clean accommodations, this Hampton Inn is an GREAT example of what makes Hampton Inns my favorite. Terrific job, Winston, and thanks for a great stay. Keep smiling.
We enjoy staying in older refurbished historic homes and this one did not disappoint. We stayed in the Columbian room. It was at the top of the stairs and as you would expect in an historic home the original wood floors creak, but add to the charm. The bed was very comfortable providing a good nights sleep. The room was also very quiet. The wine was a pleasant surprise. It's located less than two blocks from some of the best eateries in Winston-Salem. The complimentary breakfast at the Foundry was worth the short drive for sure.
JJane DBeautiful hotel with an historical feel. The lobby and my room was very clean. The only complaints I have were the scratches all on the tables and caulking in shower were coming apart. Just makes me wonder what does maintenance do? Being that my husband is a director of maintenance at an historic hotel. He pointed these things out and said this could cause for a great place to end up not being so great. Also the shower door just seems to be stuck or just needing some maintenance. Other than that, the housekeeping staff was very nice and did a great job on my stayover service
PPacifica8283The stay was perfect - no issues, awesome parking garage across the street that was easy to get in and out and a nice restaurant right next door. But what I wanted to mention was how friendly everyone was who worked at the hotel. From the ladies behind the front desk over multiple days, to the happy woman behind the bar to the super helpful housekeeper on the third floor, every, single person I interacted with was friendly and kind. That is NOT common. I travel a lot, and this hotel felt like the epitome of ”southern nice.” The housekeeper offered to clean my room as I was leaving, even though she didn't need to that day. It was nice to come back to a ”refreshed” room. What a jewel - and located in easy walking distance of shops and sights.
Disgusting. Plaster falling from ceiling. Bugs. Sprinkler in ceiling removed and stuffed with Kleenex. Bugs. Most lights don’t work. Splintered bathroom door. Nasty carpeting. Mold in bathroom overloaded outlet. Open outlet no cover. Gnats/fruit files. Mattress uncomfortable. I don’t have high standards for a one night stay but this is worst. Clerk at front desk has as much energy and personality as a piece of limp lettuce. Couldn’t get TV to work. Couldn’t get computer connected to internet. Guy next door at had TV on all night. Asked him to turn down but could still hear it. Steps to second floor need repaired. Don’t waste your money. Definitely don’t bring children here.
THis place was terrible. There were derelicts outside of the building. THe lobby floors were dirty. The first room I was in, the overhead bathroom light didnt work, someone had been smoking in the room and the mattress cover made a crackle every time I moved. So the nice young man from Jamaica moved me to the one room with no mattress cover in the hotel and I got BITTEN UP WITH Bedbugs. The second room-- in addition to the bedbugs had threadbare towels. One towel had a yellow stain on the corner. And the bathroom sink had hair on it behind the faucet. It looked like someone had shaved and the cleaner didn't get the shaving hair. There was a long hair across the toilet seat. I will NEVER stay there again. I was supposed to stay for five nights. I left after one.