Poor service I ever received. I wouldn't recommend this place to anyone. waited 1.12min because Agency didn't send the hotel voucher. The receptionist wasn't helpful at all, he just watches me standing, until I ask him what to do next. he was just cold. worse part his manager Tshepo that he reports to wasn't helpful.
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2023年10月11日
Great service indeed, they are quick to assist and respond efficiently without complaints. Their rooms are neat and smells fresh. They provided me with clean towels every day. The reception area is extremely helpful.
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2023年9月27日
The service was beyond my expectations and the staff was above ordinary Arrangements of the conference venues was perfect, meals on time and staff was available. We were provided with the dedicated person for the duration of two days.
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2023年7月30日
Great service, the reception was so welcoming. thanks to Irene @ the reception for her lovely work. the food was also well prepared. the room allocated to be at the reception was also very good. the reception answered calls swiftly
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2023年3月15日
For the price l expected more. The room was generally clean save for the bathroom. It still had ladies hair all over, broken shower faucet. I must say though that the food was amazing. The wifi speed 5*
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2023年1月31日
A friend and i went to a wedding in Witbank and the ANEW hotel Witbank was accommodating for our early check in request, staff was very friendly and helpful, room was very clean, keep up the good work!
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2023年1月31日
Poor customer services!!! The receptionists are very rude!! The waiters are not helpful,the manager lacks customer services skills….instead of being more approachable he is the worst out of the stuff.
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2023年1月31日
I wanted to like this place, but the staff frequently miscommunicated. It was nearly impossible to get a decent meal for room service and the WiFi is so bad that it makes hard to do business here. Disappointed.
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2023年1月18日
We found the hotel staff lovely and friendly, the General Manager Sharleen went over and above board to help us. We had original booked into ANEW Highveld, but only on arrival found that it has no lift. As I have back problems I was unable to climb to the 3rd floor each time I wanted to leave my room. We contacted ANEW Witbank and Sharleen arrange for our booking to be transferred to her hotel which has a lift. The hotel is in a quite easy accessible location. The food is lovely especially the BBQ chicken pizza. We can’t thank Sharleen and her team enough.