Merlinhood hotel(Convention center branch,Dayan pagoda,Xiaozhai Qujiang district, Xi'an)

We really loved this hotel! We got a room upgrade when we arrived and stayed in the suite. The view out the window is amazing!! The staff is really friendly and the hotel is located well, you can get to lots of sights with the metro line 2! The breakfast is perfect for the price! We were very happy and will definetly come here again, when we are in Xi'an again.

This hotel is in a pretty good location. The room we were in had very bad lighting and it was pretty dark. The themed room is nice. There was a smell in the rest room I believe it was from the drain that has a bad design. I covered it to eliminate the smell on the hot day.

"I recently had the pleasure of staying at Merlinhood Hotel and it was an absolute delight. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. The hotel's elegant and modern design immediately caught my eye, creating a sophisticated ambiance throughout the property. My room was spacious, impeccably clean, and tastefully decorated, providing a comfortable retreat during my stay. The hotel's amenities were top-notch, including a well-equipped fitness center and a luxurious spa where I indulged in a rejuvenating treatment. The dining options at the hotel were also exceptional, with a diverse menu featuring delicious dishes prepared with fresh, locally sourced ingredients. The staff went above and beyond to ensure that my stay was memorable, catering to my every need with professionalism and attentiveness. Overall, Merlinhood Hotel exceeded my expectations in every way and I highly recommend it to anyone looking for a luxurious and unforgettable experience."

Very good staff and very good hotel

孩子看到了小黃鴨主題房非要來，首先一進門，黑乎乎的，啥也看不見，燈光太暗，所有燈都打開也覺得黑。這也就算了，一個酒店最基本的衞生，真的差。洗浴間上個客人談的煙灰還在，桌子上地下隨處可見的灰。酒店的早餐也很一般。前台小姐姐倒是很熱情。體驗感很差。

1.酒店的衞生做的特好，給人一種非常乾淨整潔的感覺。 2.房價適中，環境安靜整潔，房間很大，採光很好。 3.酒店的每一個細節都很周到，讓顧客有賓至如歸的感覺。他們特地為客人準備了下午茶和晚茶，有小吃，飲料和甜點。還給房間送了酸奶飲料。在酒店23層吃茶還可以俯瞰西安電視塔。離店時還送給我一份伴手禮。 4.房間設施齊全，早餐豐富好吃，服務人員素質高，總體物超所值。

酒店挺好的，工作人員服務都很熱情貼心，酒店距離賽格商場方便，旁邊是自然博物館，帶娃去看看很方便，又多住了幾天。房間挺寬敞的，客服的服務人員看到小朋友主動提供小朋友的一次性用品，見面也主動打招呼，非常棒

房間住的很舒服，客房工作人員服務都很熱情周到，酒店位置不錯，就在電視台邊上也是一道風景線，算是在西安中軸網上，坐地鐵出行也方便。服務理念也不錯，特別送了早餐，方便每天安排滿滿的行程，吃飽飽就出發耍

房間乾淨整潔明亮，用品齊全品質也不錯，地鐵公交都特別方便，前台服務好，給免費升級房間，還有夜宵，早餐豐盛，適合不同口味，保潔也熱情主動服務，還有免費停車，説不完的好，住的舒服下次來西安必須住這兒。