EASTERN HOUSE

We had a great four day stay at Eastern House. The rooms were clean, spacious and comfortable. Location is ideal and one can walked to most famous sites. Subway is less than a 10 minute away by foot. Hotel staffs were all helpful, particularly the kitchen staff at the restaurants where we had our daily breakfast. Ms Yin (尹改利）and her wonderful kitchen staff were lovely people who helped our elderly friend a great deal. They carried her plate of food to the table and assisting whenever needs arose. Breakfast was delicious and has both western and Chinese items. It was a great way to start the day.

The hotel is old. The lighting throughout the hotel is dim. The lighting in the room itself are soft even though all lights turned on so it was hard to tell whether the carpet, the bathroom floor, or the bedding are cleaned. Staff are friendly. Hotel is at the great location; Walkable to the City Wall, the Bell Tower, Drum Tower, Muslims Quarter. There are many restaurants nearby. The hotel provides unlimited water bottles. Laundry room has 2 washers and a dryer; it can get busy in early morning or late at night. Breakfast buffet is decent with Chinese and Western foods choices. From the hotel website and Trip.com booking confirmation, it said that hotel provides airport pickup, however, it turned out that they only provide free airport pickup for Mainland Citizens, everyone else, they will charged 150 RMB. which is more expensive than the airport taxi.

酒店步行可達鐘樓，附近好吃街不盡其數。設施完善，早餐中西結合特別豐富，服務超五星！特別感謝餐廳的尹改利經理，十分專業熱心和周到。早餐得知我們當天去華山，怕我們趕團吃的急沒吃飽，特意再準備水果和酸奶讓我們帶在路上。我家人爬完華山後身體不適，第二天早餐尹經理也及時洞察到並特意送了清粥小菜做為簡單午餐送到房間。真的是超五星的服務。點贊！！推薦所有人來西安就來東舍！

來西安，通過各方評論挑選了這家酒店，確實選擇是正確的，所有工作人員彬彬有禮，都非常禮貌，友好，前廳李經理會追蹤我們入住時候的感受，會進行我們的意見收集，積極介紹酒店服務內容，瞬間消去飛行的疲勞感，酒店餐廳的員工尹改利真的特別熱情，每天早晨都會很熱情的迎接我們吃早餐，而且還會主動詢問當天遊玩行程給我們打包食物路上吃，貼心又周到。酒店位置很好，黃金地帶，離回民街，鐘鼓樓非常近，去城牆也走路就能到達，非常棒的入住體驗

離地鐵口比想像中遠，大概要行15分鐘酒店算易找到，因門口掛著燈籠。有兩天中午才出去玩，清潔姐姐還在等待我開門才打掃，很好，特別點讚兩位在十一樓的清潔員工，陳女士和武女士。

我們一共住了6晚… 衞生：每天打掃很及時，缺少的東西都可以及時補充 環境：地理位置很好，廣濟街地鐵口不遠，走路去小南門早市，城牆的永安門吧應該，回民街，鐘鼓樓，走路15分鐘都可以抵達 設施：基礎設施都有中規中矩 服務：服務要説一下，王小雲姐姐和姓武的一個大姐，因為我出門晚了跟他倆閑聊説奇怪了酒店的枕頭為什麼都是又軟又高，睡的不習慣不舒服，然後當天給我們換了枕頭還特意給孩子搞了乳膠枕，特意囑咐我説那個是孩子的 暖春專享下午茶:下午茶我們衹吃到一天，不過品質不錯，不能跟豪華酒店比，但是也很良心了 來西安四次了，這次酒店住的很開心

之前來西安就住的這個酒店，酒店環境很安靜，也很乾凈，酒店有免費的下午茶，早餐也很好吃！附近去哪也都很方便。

地理位置非常不錯，離鐘樓很近，走路大概十分鐘就能到。周邊吃的也比較多，有很多實景小吃，非常不錯。定位豪華型，説實話還是跟豪華差一些的。服務也還行，不能跟五星級酒店比，作為四星也不錯了。