フィエスタ アメリカーナ ハシエンダ サン アントニオ エル プエンテ クエルナバカ(Fiesta Americana Hacienda San Antonio El Puente Cuernavaca)

An absolute gem of a hotel with incredible facilities. We came for a wedding at the chapel, but the entire grounds felt like a paradise. The rooms were spacious and clean, and the service was efficient and friendly. Cannot recommend this place enough if you are looking for a bit of luxury in Cuernavaca.

The good: We really enjoyed the grounds, especially the central fountain, and the service. Lawn looked immaculate from our room window and was very relaxing to look at. Oscar, our waiter, was fantastic. He made sure that we were always well served and even made food and wine suggestions that improved our visit. He invited us to stay during the weekend to enjoy the Sunday brunch and we would love to stay there again soon. The bad: Unfortunately, our room looked spartan as it was lacking furniture: no desk, no chairs, just an ugly bench, a side table with a lamp, the bed and the TV stand. The ugly: We had no VIP Access treatment, front desk even tried to charge us extra for the upgrade. I said no.

amazing place extremely beautiful and service was top

Stairs without elevator option. In the poaitive side, it is beautiful

It use to be an “hacienda”, so it’s a beautiful property with lots of gardens and quietness

The architecture, calm place, safe, great food..

Love coming to this place everytime im in town. I highly recommended.

Property is better than pictured. Staff did not speak english so unless u speak spanish you are out of luck. The food was very ordinary. Did not have a singled meal at the restaurant that I say was tasty. Its in the middle of nowhere but the grounds of the hotel was amazing.

Overall this is a great property. The best are the lush and beautiful maintained gardens. Small but nice swimming pools. Decent size and very comfortable rooms. Good restaurants. Friendly service. Two issues that bothered me: * the room we were assigned was nice in size and style, with a great garden view, but just next to a small but -during the early morning hours- very noisy street. Since this is an old hacienda with not much of an isolation, every street noise was heard as if sleeping on the street; * secondly with my ******* status I was supposed to get a room upgrade if available. Although the hotel was not full at all I requested an upgrade twice but was denied with the false argument, that an upgrade was not available (definitely not true). Still, I can highly recommend this hotel for a relaxing and comfortable stay in the city of endless spring time (just make sure you get a room away from the street).