ホリデイ イン ヤキマ IHG ホテル(Holiday Inn Yakima)

Good service

the keys did not work I had to have 7 keys re done to get into my room, each time trying to get in to have to go back to the front desk from the 5th floor 6 times. The key did not work a the front gate again wasting time to have to park your car . get out and wait in line for another key, the last day they said just go to the gate and get out and come in and well go and open it again wasting time. the desk was often unmanned again adding to the wait

The bathroom light didn't work and it was late when got to the room and just needed to get to bed and not deal with hotel staff. Disappointed that cleaning staff didn't report the light broken so it could have been fixed before it was assigned to a new guest!

Place is awesome rooms are very clean sraff is more then awesome friendly super helpful very respectful I rate this place 10 star hotel

This is our second time staying with this property Liked the private secure parking Room was nice exactly as expected

Was welcoming inside. Outside area is a little run down but it isnt the hotels fault.

Long day on the highway, so nice to pull in to this familiar hotel. I stayed here a week ago. There were no rooms ready (extra busy checkouts and checkins) I was given a bottle of water to have while sitting in the lobby and it took just a few minutes for someone to come find me and check me in. The restaurant bar staff are very good.

Stained carpets in the room was my only issue. Love the courtyard and the secure parking area. Will likely stay there again.

The property was well maintained and nice. The customer service was excellent. Unfortunately, the street people living outside of the parking compound made it a bit uncomfortable.