Shangri-La Hotel, Yiwu

THE. ENTIRE STAFF INCLUDING THE MANAGER ARE VERY RUDE. SIMPLE THING WE ASKED FOR TWO PLATES AND BOWL. THEY WERE NOT ABLE TO UNDERSTAND AND AFTER TWO DAYS ONE IF MY CHINESE FRIEND WHEN SAID TO THEM THEY PROVIDES. THE FRONT OFFICE STAFF PATHETIC. TO TELL THEM ANYTHING IS LIKE THEY BECOME RUDE

It is a business hotel with high floors and a great location. The room type was upgraded, and I am very grateful for the black coffee and latte made by Evelyn and Anja. The Starbucks coffee offered is also excellent. My clients are very satisfied. It is my preferred choice for business trips.

The hotel has a pleasant environment with high floors and a prime location. Upon returning to the room, there was an upgrade, and I am grateful for the attentive service provided by Evelyn and Candy at the executive lounge. The happy hour offers a wide selection of drinks, and my foreign friends thoroughly enjoyed themselves, even after having a few drinks.

The carpet in the room contains dust and the dust is floating in the room. The maintenance and cleaning is very poor. The guests can get the dust allergy easily. It’s very surprising as to how can such a reputed hotel chain with such high room rate can have such condition in the room. Me and my wife both felt uncomfortable for the dust. Thank God we stayed only one night there.

It’s very nice trip for me

The location was flawless, close to the trade buildings and by car 8 minutes to the night market. The hotel ambitiös were partially closed and the reception hall was dark and areas were out of service. I understand there’s an epidemic situation coming on, but it seemed the hotel ran on low capacity and so they decided to offer a weaker service. There’s was literally no service in the “restaurant” on first floor. It’s difficult to complain as the dinner buffet was offered as a bonus for free, but they didn’t fill it up, even after asking, so there was really nothing to eat. The room was pretty fine and the swimming pool also nice.

很無語 定的江景房 完全沒有江景 然後真的臟啊 長那麼大住過最差的香格里拉 都懷疑是不是真的 沙發都包漿了 床單上也有臟東西 而且還有破洞 真的吐了 睡了一晚上起來直接不知道被什麼蟲子咬了好多包 衞生真的很差很差 真的無語

香格里拉服务very nice to us. Especially 余小慧👍🏻 she is helped me every problem, very nice to me. If I go for a business trip to Yiwu, I want to visit here🫶😆

Hotel location is very good, near to market. Breakfast delicious, Only facilities in the room need to be renewed due to old fashion.