The room is great, although this time we had an issue with the morning to the airport service. We arrived on time at 6:20am and there was no room in the shuttle that was scheduled. It’s very stressful to wake up early and make sure you don’t miss a flight, and they clearly overbooked the shuttle, even though we specifically arranged this the night before.
A rude family pushed past us too and the hotel staff didn’t really communicate what was going on. I appreciate the hospitality during the stay, but guests shouldn’t have to worry about missing a flight from rude other guests and miss-counted shuttles.
They provided a comfortable middle-sized electric vehicle to help us both ways, which is a great convenience. Even if you don’t have a Chinese mobile phone, you must provide your WeChat ID first. I did by trip.com messaging system , then they will add you and enable you to chat with the hotel using WeChat connection.
The restaurant, located on the first floor, offers affordable dining options. The friendly restaurant manager makes your experience even more enjoyable. Breakfast is very good.