シャイロ イン ホテル & スイーツ - ユマ(Shilo Inn Yuma)

Best stay I’ve ever had. Hotel is by far my best! Thank you Shilo Inn .

Shilo Inn Yuma is conveniently located with lots of restaurants within walking distance (200-300 meters). One thing to consider in booking this hotel is that they do not have breakfast. There is what is considered a "mall" adjacent to the hotel but it is outdoors and filled with chain retail establishments and nothing unique. Easy to get to, just off Interstate 8, but you don't hear any highway noise. The hotel is old (I stayed here back in the 1980's) and sometimes it feels that way. Room has the amenities that you need. TV worked but didn't have a lot of channels and it was stuck on an aspect ratio that cut half the picture. The pool was nice but there are a lot of birds in the area and they tend to leave their mark everywhere (especially the deck chairs). They try to keep it clean but those birds are persistent. The staff is friendly and helpful. One thing I noticed and appreciated was the daily room servicing. Many hotels have stopped daily service so it was nice to get towels, the bed made, trash removal, etc. everyday.

Everything was fine and we appreciate the effort made to change our stay date but we booked the hotel hoping to spend time at the very nice pool area but pool was closed. A guest told us it has been closed for six months as they live in the area. That should have been disclosed up front. Otherwise we slept well.

If you are planning to make use of the steam room or sauna forget it. They dont heat. Hot tub. Nope. Dry and flaking paint. Excercise equipment either non functional or garage sale level. Room was pretty clean. Bed was not horrible.

Overall not a bad place. Could have been cleaner, dirty carpet and floor in bathroom. Beds were clean but mattresses were very soft. Hot tub was not functional while we were there. Hotel is pretty dated.

This used to be a decent hotel at a decent rate. The rate is still good but the hotel is run down. The sheets and towels are paper thin and dingy and overall the place needs a full renovation. The hottub was broken and when we asked for more pillows, we were told they didn't have any. On a positive note, the staff was very nice and helpful.

The condition of the hotel is on par for the price. It seems they spent a lot of money on the lobby & exercise room, but as soon as you step into the hallway, you can see the deferred maintenance everywhere. The elevator is actually a little scary. One evening the maintenance man had to reset the elevator because it got stuck on the 4th floor. Thank goodness I was on the ground floor & could walk to the front desk for assistance. Inside the elevator the floor lights never worked for floors 3 & 4. The maintenance person was not surprised by this. Every day the room keys had to be reset because they quit working. I got into the habit of automatically going & getting my keys reset before heading back to my room. I stayed for a week. From the moment I arrived the hot tub was broken; every day a staff member would say that they had just gotten the needed parts or parts were on the way & it would be fixed later that day/tomorrow. It was never repaired & the pool was dirty. My room had a fridge & microwave but no safe. Traveling across the boarder to get dental work done, I would like to have had a safe to feel comfortable leaving valuables in my room. In spite of the hotel condition & missing safe, the staff was amazing! Every request & need was taken care of by them with a fabulous attitude & kind, friendly service. On the day I left I had forgotten two items in my room. Twice the maintenance person brought both items to me in the parking lot. I've never had that happen b4.

Staff is great. No maintenance available after 3pm so if you have an issue you are on your own to fix it or pack up all your stuff and move to another room if available. Pool wasn’t well cleaned but they do have great pool towels. I recommend getting the pool towels to use in your room.

The hotel staff was great ..the place is outdated required some remodeling, but our room was very clean so was the carpet however the area was a little bit outdated.