シティ ガーデン ホテル(City Garden Hotel)

已經第二次住了，離火車站很近，非常方便，又安靜

國外來説很好的商務酒店了

After 11 pm the check-in for this hotel is at a different hotel, Park Hotel Zug. Which is at least 250 m away. There's no guidance on how to get there. There is no one on front desk. This is feels like a 2 or 3 star hotel at most. Terrible experience.

The room is new, clean and conformable. Front desk staff was also great. Unfortunately the air conditioning system is very noisy and turned on and off all night. I could not sleep because of this. I would unfortunately not book again for this reason.

First stay in this hotel, and it was a great experience. Starting with the staff, the size of the room, the amenities, the cleaning, the comfort of the bed, breakfast... really everything it was beyond expectations. In previous business trips I have already tested a number of hotels in the region, but on the future I will only come to this one.

Stayed for a couple of nights on a business trip. Room was great, spacious and modern. Only downside is the reception is only manned until about 10.45-11.00 at night, so if you are arriving late you need to check in at the sister hotel around the corner. Bar was pricey but I think that’s just Switzerland! Breakfast was good, enough options, but kind of spread out over the dining area. The hotel offers large umbrellas to borrow at reception which was a bonus. It is well located, easy access to the train station and city.

We went to the restaurant and it was one of the most amazing vegan/vegetarian experiences we ever had. In addition the service staff was very friendly and attentive. The atmosphere and place itself was nice, too. Really a secret Tipp. We will go again.

Not suitable for business travel. There are no services for business travel, there are no practicalities at Garden City. You will not have an iron, & will need to use a communal, uninviting space to iron. We chose to pay for ironing services but had to pick up our clothes at the front desk. Also, if you check in “after hours”, you will need to check in at the parent hotel- The Park. Horrible, after long hours of travel. The room has no sense of comfort. In a country that has the benefits of a low population & expansive geographical space the room is like a cell. The bathroom is in the center of the room with limited space to organize, The design is gaudy. I’m certain it appeals to people who won’t be spending much time in the room, who have no business focusses. We found it tacky. It is advertised as modern- I suppose if modern means living at cheap club. I left prior to the end of my stay. Went back to Zurich & spent the money to travel back to Zug. The extra travel cost was well worth it. Ask questions of the hotel before booking your stay.

I have stayed at this hotel many times before when in Zug on business. And I chose to stay here as I have always liked the service and hotel. However, this stay was different. Firstly upon arrival reception was unmanned, one sign said it was manned 17:00 to 19:00 whilst another said it was closed, it was 17:20! I eventually phoned the reception of the sister hotel and was told someone was on their way. Eventually they arrived but then needed to go back to other hotel to get my key. I was then told that breakfast was being served at the the sister hotel and I’d need to check out at the the sister hotel as well. Having breakfast at the other hotel was very busy. In the future I’ll consider staying at the sister hotel, The Park Hotel, as that may be simpler and easier. I’ll give three stars as the room was very good, but poor service and lack of breakfast mean I cannot give it more. I’d struggle to recommend this hotel over its sister hotel based on this experience.