タンザニアザンジバル都市部・西部州で、Wi-Fiのあるホテル

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

A little far from Kendwa Beach but close to airport. Clean, and extremely comfortable.

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

ストーンタウンの最も素敵なエリアの外れにある、とても素敵なホテルです。プールもとても素敵で、屋上で朝食も提供しています。

Check in was a little confusing as they insisted that I had not paid yet when I paid online already. The room in the picture was not the one I received. They said it was already full. The rooms were also quite dirty.

部屋、バルコニー、部屋からの眺めとレストランは本当にいいです。しかし、レセプションのカスタマーサービスを改善する必要があるのは1つだけです。 チェックイン時にサインした部屋と、本当に受け取った部屋は異なっていました。彼らは予告なしに部屋を変更しました。なぜ彼らはそれが同じ部屋であると言ったのか尋ねました。しかし、それはまったく異なっていました。変更された部屋にはプライバシーがまったくありません。滞在中は窓を閉めなければなりません。 そしてチェックイン時にレイトチェックアウトをお願いしました。彼らは私に朝の最終日をチェックするように言いました。最終日、私は再び2時間のレイトチェックアウトを求めました。彼らは私の要求を拒否し、システムをチェックしませんでした。いいえと言うだけです。彼らの態度に非常に失望しています。そして、サイトをチェックしたとき、まだたくさんの部屋が残っていました。 ザンジバルは休日の場所であることは誰もが知っているように。休日の場所にある 5 つ星ホテルのほとんどは、フライト時間のために非常に柔軟なチェックアウト時間を実行します。カスタマーサービスに 5 つ星を付ける価値はありません。

時代遅れの設備を備えた標準的な 5 つ星ホテル。北部のオールインクルーシブのスター リゾートと比較すると、パーク ハイアットはサービスやハードウェアの点で費用対効果が劣ります。夕食の管理は少し混乱していました。

素晴らしいロケーション。厳選された古い工芸品を鑑賞したり、この場所の 500 年の歴史について読んだりして楽しかったです。スタッフも素晴らしかったです。部屋は快適で静かでした。バスルームはモダンで清潔でした。また泊まりたいです。

Stayed at this hotel for two days with my wife ,the hotel stuff were very friendly and helpful made our stay memorable would not mind to stay here when I visit stone town again.

本当に魅惑的でした。午前 5 時に到着してから 3 日後の出発まで、信じられないほどよく世話されました。ホテルは空港への出迎えを手配し、優しく迎えてくれました (古いストーンタウンの狭い通りにあるため、見つけるのに助けが必要かもしれません)。フロントの対応は素晴らしく、ピーターは私たちの面倒を見てくれました。ホテルは雰囲気がよく、アンティークや緑豊かな植物がいっぱいです。朝食は屋上バルコニーで食べられます。遠足も手配できます。不快なレビューをいくつか読んでいましたが、その理由はわかりません。清潔さは一流で、おもてなしは抜群でした。運よく部屋が見つかるといいですね。私たちは 3 泊しましたが、とても良かったです。