Good hotel and fairly priced for this small City of North Bay, ON. Price is competitive. I would like to make mention of an outstanding employee named Ami, who, went out of her way to really ensure that all were very happy with a beautiful breakfast. Best breakfast Staff considering she was alone while it was quite busy. Very Professional staff. It was my second visit and I was not disappointed.
Sid, was extremely accomodating and understanding of our needs.
We were two couples that were spending the night in Gananoque and we were both very surprised at our accomodations. The rooms were very spacious and clean even right down to the shampoo and creams as they weren't the cheap stuff that you usually get in a hotel and what they had was Dove. We had adjoing rooms which was a pleasant surprise.
I would highly recommend to anybody that this place is one of the best places I have stayed at.
The food was very good and they had a great selection for a continental breakfast.
This location provided an airport shuttle service from 6am-10am and 4pm-8pm. It worked out for my flight schedule to get me to and from the hotel when I needed to. I called this Hilton Garden Inn location's phone number and requested that the shuttle to come pick me up from the airport. There was a little confusion as there are multiple Hilton Garden Inns and I took the wrong shuttle, but it was sorted out in the end. The front desk workers also texted me to make sure I was happy with my room/stay. This hotel had a pool and a gym. I checked out the gym which was pretty nice and clean and had a decent amount of equipment. It was a small gym, but sufficient. The room was clean and spacious and I enjoyed my stay. I also liked that there were a few food places within walking distance, so I ordered food and brought it back to the room to eat. Very cozy!
The Hotel front desk is very helpful and considerate, we’re grateful the smoothly room changing by requested due to the noise . Every staffs of hotel is nice and friendly.room is clean and comfortable.
Hot buffet Breakfast is delicious with daily change menu and even it can take away with packing provided .
This hospitality accommodation is encouraging to book again for my next trip to Windsor.
ゲゲストI stayed at this hotel for one night, and honestly, it turned out to be one of the best short stays I’ve had in a long time. From start to finish, everything exceeded my expectations.
The host was absolutely amazing — extremely helpful, responsive, and professional throughout the entire stay. They answered all of my questions quickly, even after I had already checked in, which made the whole experience feel very smooth and stress-free. It’s rare to find that level of attentiveness and genuine care.
The view was simply stunning. I loved the beautiful water view — waking up and seeing the water right outside was such a peaceful and memorable experience. It truly elevated the entire stay.
The unit itself was spotless and exceptionally clean. You can tell that a lot of care goes into maintaining the space. Everything felt fresh, organized, and very well taken care of.
The kitchen was fully equipped with everything we needed, which made it so convenient to prepare our own dinner. Having a proper kitchen setup really makes a difference, especially for a comfortable and relaxed night in.
The location is another huge plus. The area is fantastic — so many restaurants and bars within walking distance, and even grocery stores nearby. Being able to walk everywhere made the stay even more enjoyable and convenient.
Overall, this place is a solid 10/10. I would absolutely stay here again without hesitation and highly recommend it to anyone looking for a clean, comfortable, well-located place to stay downtown. Truly a five-star experience!
ゲゲストI took my kids to the hotel for a treat to get together and right in my hallway at 4am we got woken up by yelling and screaming they did kick them out but I was nervous and to he woken up like that was not necessary and when I told the front desk people they just said o they left but still it was not enjoyable and to get nothing for compensation I paid my money to go have a good night and that was not a good time I thought they could of said o come back on us or give me half off the next room something would of been appreciated