ゲゲストFirst, the good points
- Room & Location:
The room and location are totally worth it. If you're a foreigner like me, it might be a little hard to get there. But once you arrive and see the view and the room, it's absolutely worth it.
-Service: The male staff at the restaurant is very polite, quick, polite warm and thoughtful.
· The driver and the auntie at the restaurant are very warm and friendly.
Now, what needs improvement
The front desk female staff came across as unprofessional.
I booked a 45-minute singing bowl session starting at 12:15, and then booked a photographer for 13:00. But at 12:48, the front desk lady called me and even called the singing bowl teacher — while my session was still going on.
I think this is basic knowledge for front desk staff: a singing bowl session requires a calm, quiet environment, and my session hadn't even ended yet — it wasn't time for the photographer.
After my session ended and I could finally check my phone, But when I got to the front desk, The photographer already left because he was in a hurry.
But he arrived at 12:45 — and then said he was in a hurry?
The front desk staff's poor coordination not only ruined my need for a peaceful healing session, but also made the hotel's ”photographer service” gift completely useless.
At first I thought I would come back to stay here again. But after this experience of inefficient coordination, I'll really have to reconsider whether I want to stay here next time.
KKayleighThe service here is amazing, and we were so pleasantly surprised by how generous and kind the staff were.We arrived a few hours early and the staff said that not only could we leave our suitcase and bags there, but they would take it up to our room for us. The woman with glasses (I’m sorry we didn’t ask for your name) was very attentive and also gave us lots of recommendations for things to do and restaurants. In the evening the staff provided free fruit to snack on, which was a very nice touch.
The room was a good size with a comfortable but firm tatami bed. The sheets and towels were clean, and room cleaning took place every day. The rooms are simple but great for what we needed. The staff said we could change our room if it wasn’t to our liking but we were very satisfied with what we had. At times other visitors were a bit noisy but that’s to be expected when travelling with children. There were no major disturbances and the environment was very good.
Overall I would really recommend this location! If we return to Qingdao we will definitely book this hotel again.
GGevorgMThe homestay I recently stayed at had a few drawbacks. While the rooms were generally clean, I couldn't overlook the fact that they were outdated and in need of renovation. The old furniture and paint gave a less-than-pleasant overall impression. It's the kind of place where you're fine for a sleepover, but it's not somewhere you'd want to spend a lot of time in during the day.
P.S. The bathroom badly needs a door.