The hotel is at such nice location! Just superb! We experienced great service, especially hotel being booked out they been able to move us around well and found something. Pool is so nice, outside and inside, we spend a lot of time there. Beach is walking distance, a lot of food around.
2 recommendations: I think would be nice also to consider more things for kids, in the pool and especially food. I mean breakfast ist really nice, but dinner doubt you can convince kids with such food such as seafood etc. there should be small child corner at dinner buffet, some pIzza, nuggets, frenchfries, rice, parika, gurken, etc. simple. For adults the dinner buffet is quite nice, for children, rather limited, if your kids are special with food. so dinner we had to eat always outside, which was pity.
Für wenige Übernachtungen ist die Ausstattung gut. Nur bei abendlich zeitvertreibendem TV böte bei der Einbett-Zimmer-Ausstattung wenigstens ein bequemerer Stuhl als der eines Esszimmers eine angenehmere Verweilzeit. Oder man muss auf dem Bett lümmeln. Ob die Heizung bei viel kühleren Außentemperaturen (- sie lagen bei ~ 5 - 6°C ) noch für ausreichende Zimmertemperaturen warm wird ... Wer weiß ? Natürlich brauche ich für den Nachtschlaf keine 23°.
Das Hotel liegt ideal. Gegenüber ist der Hauptbahnhof und der Sophienhof.
Das Personal ist megafreundlich.
Die Zimmer sind geräumig und sauber.
Das Frühstücksbuffet war klasse.
Eine schicke Hotelbar befindet sich ganz oben.
I had a wonderful stay at this hotel. The staff were very friendly and helpful. The room was clean, comfortable, and quiet. The location is great – close to the city center and public transport. I would definitely stay here again!
Top Lage und alles sehr sauber! Geparkt im Contipark (10 Min. zu Fuß). Zimmergröße ausreichend, aber nicht groß. Frühstück lecker, aber mit Wartezeiten (Hinweis in Fahrstühlen). Standardzimmer mit Queensize-Bett hatte leider eine Besucherritze. Trotzdem empfehlenswert!
I’m writing to express my sincere appreciation for the exceptional service provided by your Chinese-speaking front desk staff during my stay. Her warm and welcoming attitude instantly put me at ease when I arrived—she efficiently handled my check-in, patiently answered all my questions about local travel, and even shared thoughtful tips on nearby Chinese-friendly restaurants and convenient public transport routes.
As a Chinese guest, being able to communicate smoothly in Mandarin with her eliminated any language stress, making my entire stay much more comfortable and enjoyable. Her professionalism and kindness truly stood out, and she’s a wonderful asset to your team.
I would definitely recommend your hotel to others, and I look forward to staying here again. Thank you for having such a fantastic staff member!