Room was fine but nothing special and not very well sound proof
Smoking zone is outside the hotel so you have to walk a lot
Pools are great but lots of kids
Service can be improved a lot (lots of mistakes)
Breakfast buffet is awesome and very various
VVerified MemberThe staff were all great, especially all the restaurant staff. I especially appreciated the hotel making special arrangements to celebrate my birthday. However, some of the shortfalls included the very slow and inconsistent WIFI at our building (500), the bathroom door couldn’t be kept closed, and the in room jacuzzi never got hot. But on the positive note, the in room AC was very good, the room, bathroom and shower were spacious and had hot water.
P.S. I was underwhelmed by my undercooked tomahawk during dinner.
GGuillaumeRoom was fine but nothing special and not very well sound proof
Smoking zone is outside the hotel so you have to walk a lot
Pools are great but lots of kids
Service can be improved a lot (lots of mistakes)
Breakfast buffet is awesome and very various
ゲゲストI loved it. The location was beautiful and the room was very nice. The restaurant didn’t serve dinner but breakfast was nice. The staff is very nice, I would totally stay here again.
RRM55What a gem of a hotel! Great location, beautiful facilities, friendly service, and delicious food. We had a great time at this hotel and would recommend it wholeheartedly.
ゲゲストWe enjoyed fantastic Arenal volcanic views from accommodation. Friendly staff and perfect location. Clean facilities and comfortable and cozy bedding.