Buena atención, amabilidad del personal, esta fácil de llegar, con servicios de restauración cercanos. Por poner un pero no había en el baño algún elemento de jabón o similar salvo el jabón con dosificador. Espaciosa la habitación. Confortable. Acceso a la wifi y uso de ordenadores en la sala central, buen detalle. De hecho ya estuve alojado hace un tiempo. Me gusta mucho la zona, para andar , hacer monte.....
Están pintando las habitaciones y los pasillos. Nos dieron una habitación que desprendía un fuerte olor de pintura. En recepción nos atendieron amablemente y nos cambiaron a otra habitación (más grande que la anterior) pero igualmente seguía oliendo a pintura. Los pasillos estaban con cartones y restos de pintura. La ubicación del hotel es genial.
Es un hotel muy tranquilo, ya hemos estado más veces, pegado al centro comercial.
Se va andando tranquilamente al centro.
Para repetir.
Muy silencioso y limpio
The best that has the hotel is the staff that is willing to go the extra mile to help. Charming and helpful. The location is foos as ir is just opposite to the tram station that foes into downtown. The rooms are autere. Lacks som drawers and the closet is unconfortale. No nigth side table, just a tiny plank of wood were one can hardly leave the phone to charge and not much more.
Passei uma boa noite o proprietário mui to simpático camas au tope muinto boas almoço muinto bom a notar um pouco de falta de limpeza na cabeceira da cama com pó
A True Gem That Feels Like a 4-Star Hotel! My stay at the Sercotel Arenal Bilbao was flawless. The hotel is absolutely spotless, with lovely decor and beautiful views from the room. The entire hotel, from the elegant lobby to my room, was spotless. It was clear that the housekeeping team takes immense pride in their work, ensuring a pristine and hygienic environment that immediately made me feel at ease. The reception staff provided excellent, warm service. The breakfast was perfect—not too big, not too small, but just the right selection for an amazing start to the day. The management is clearly doing a fantastic job. With this level of quality and attention to detail, this hotel truly operates like a four-star property. I can't wait to return.
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8.8/10
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€90
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8,1/10
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ゲゲストThe best that has the hotel is the staff that is willing to go the extra mile to help. Charming and helpful. The location is foos as ir is just opposite to the tram station that foes into downtown. The rooms are autere. Lacks som drawers and the closet is unconfortale. No nigth side table, just a tiny plank of wood were one can hardly leave the phone to charge and not much more.
匿匿名ユーザーThe hotel is beautiful, full of character
The location is a bit remote, however the drive was worth it
The Michelin restaurant in the hotel is incredible
Don’t expect much amenity in the room , just basic compared to other 5 stars hotel chain
ゲゲストPassei uma boa noite o proprietário mui to simpático camas au tope muinto boas almoço muinto bom a notar um pouco de falta de limpeza na cabeceira da cama com pó