We absolutely loved our stay, our room was immaculate, cosy and with the added bonus of having a door opening up onto the beautiful manicured gardens. Nothing to complain about, looking forward to staying again
We stayed in Carlisle for a couple of nights. The hotel was a 5 minute walk from the station and close to the city centre. There were a lot of pubs and restaurants close by which was convenient. The hotel was clean and comfortable.
The property and the ambience is lovely. The view from the restaurant garden is very pleasant and beautiful. The room size, bathroom size and amenities were good. We faced 1 major problem to be precise which made us a bit sore.
Cleanliness - the room was clean except for the carpet. It didn’t feel like it was vacuumed. There was probably a pet staying in that room before us and there was a lot of hair on the carpet. I understand it is a pet friendly property and I have absolutely no problem with that. But cleaning the room properly before the next checkin is a basic expectation. We couldn’t step on the floor without our feet being covered with hair.
Apart from that, everything else was very good. Breakfast was also good and the customer service was very polite and hospitable as well.
ゲゲストIt’s a lovely spot with a fantastic view and a welcoming host. The breakfast was delicious, and the fireplace adds a cosy touch. Just keep in mind that being an older English house, it might not be as spotless as some other places.
DDarryl JonNice and peaceful stay at the hotel. The facilities were clean and the bed was very comfy
The only downside was the cleaner tried to enter my room in the morning without knocking