Absolutely beautiful hotel breakfast plenty of bed was to die for didn't want to get out of it downside is parking Absolutely shambles when staff was parking there and you had to go elsewhere to park which was either 22 pound or 30 pound depending which car park disabled car disnt even have badges and wasn't checked either other than that fabulous night we for free cans of water and free cookies on reception
I arrived late evening after a long journey and received a lovely welcome and an upgrade upon checking in. Both the hotel and the room were stunning. The stair case alone is so beautiful. My bed was super comfy and my room had a roll top bath and a separate rain dance shower. The water pressure was great for such an old building too. I also had a view of York Minster. It’s right next to the train station but also easy walking distance to the city centre.
The staff were so very nice, nothing was too much trouble, we arrived with two small dogs and they were treated like royalty, Kim and Maria behind reception and also Maria who served us in the buffet were so nice and even though Maria was off duty (from the buffet in the morning)that evening she helped Kim out when I had a problem with the tv, and they sorted a new one out straight away. We fully intend to use the hotel again next time we are traveling that way. The hotel have exceptional great staff
Ideai location for touring Wensleydale. Visited Ribblehead Viaduct, Hawes cheese factory, Aysgarth Falls and up to Richmond. Good atmosphere in the hotel as it is used as a by many locals. Room basic, but for value for money absolutely great. Had evening meal. As it says on the boards 'good Yorkshirr grub”. Breakfast set us up for another day touring the area..All staff very friendly. Wish the owners every success
The hotel has a beautiful location. The antique building has been kept in excellent condition. We chose to stay in the Feature Double Room-old Hall. The room was very spacious, with seating area. A coffee machine was also available. Cool drinks in the fridge. Breakfast was delicious, individually cooked, with a wide choice. The staff was very friendly and attentive. Would definitely recommend this hotel
Having visited previously we were very much looking forward to spending 2 nights at The Feversham Arms. We were disappointed to see how tired the venue looked on the outside the sun was shining and we looked forward to spending the afternoon having lunch by the pool and Soaking up the sun.
The service was below par and the food was average despite being quite heavily priced. There wasn’t enough seats to accommodate the guests who all obviously wanted to do the same thing. The pool area had uplifted flags with weeds growing and the pool is in desperate need of repair. Having visited previously and been treated with kind and courteous staff I was disheartened by the attitude of some of the service staff, especially in the spa area and the alfresco dining area.
Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
Have stayed here before, though normally not at this time of year, so this may have shaped some of my experience - as I was trading during 2 of the days of my stay, I hoped to be able to eat at the hotel rather than go out; but this was only possible once, as restaurant was only open very limited times, and no alternative food in the hotel was mentioned.
Also, the room I was initially given seemed ”tired” but adequate; however, on the second evening, both toilet and sink backed up, so I could use neither (I had put only normal toilet roll into the toilet, and nothing but wash-water in the sink). I did report this the following morning, but it was worse still on my return that evening. The person then on the desk did move me to another room, which was fine. So I can say I had a mixed experience this time!