Decent location for one night stopover. Staff were friendly and efficient.
Room pretty basic but all okay for what we paid.
Downfall was the noise early morning, being woken to trucks beeping and reversing at 7am on a Sunday isn't my idea of a good night's sleep (which is all we really needed, this was the followed by trolleys clanking and banging, so think this is a real downfall to what should have been a nice little stopover.
I advised the receptionist and she said it was the deliveries....which I understand are needed ....but not 7am on Sunday surely and if so some more thought for those sleeping.
Sadly this affected my overall rating as really you pay to have a good sleep but I didn't get that.
Amazing hotel witg super friendly staff who went over and above! Breakfas was incredible and considering the room rate an absolute deal.
Thank you everyone there. I will be back for the history of the place alone!
We asked for a quiet room and were given one at the front on the main road which was anything but quiet, the room did not live up to the pictures and needed some work, but it was reasonably priced and servicable. We didn't eat here but our drinks on the first night was almost £12 for a large gin and a pint, that was with a 10% discount as we were staying there.
The cons were not enough to warrant a complaint but we wouldn't book here again
Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
I only booked for one night to break our journey to North Wales from London, so my expectations were not that high, I just wanted a bed for the night.
The location was within walking distance from Shrewsbury station, down a small alley off the main shopping street. I didn't realise it would get quite noisy, and there was actually a band playing in the pub the night of our stay - our room was directly above it! So we went to bed late! For some this could've been a disaster, but saw the funny side and at least the band were playing songs I liked, and I travelled with ear plugs so did manage to get to sleep. The room was well equipped, comfortable & clean besides this.
I had booked breakfast but due to not realising what time it would start from and having to be on an early train, actually couldn't stay for it. To compensate the lady who checked us in kindly offered to make us lunch instead, so we had some sandwiches, nuts, crisps and snacks from the bar to take with us, which I appreciated, as I was travelling with my young son.
Clean, plenty of amenities that we did not have time to use unfortunately, location ideal for access to Telford Central Train Station
とても良い
131件の口コミ
8.3/10
1泊あたり
PLN 273
より
空室を検索
シュロップシャーのペット可ホテルをすべて表示
シュロップシャー ホテルの宿泊者口コミ・レビュー
全て表示
8.9/10
とても良い
ゲゲストNo choice of cooked breakfast , no room service on first day and had to ask for clean towels, no shower gel- shampoo as advertised, dangerous exit on to highway - needs mirrors, faulty light switch for bathroom which was replaced after 2 days