ホテルの設備や備品はとても充実しています。客室にはプロジェクターや Bluetooth スピーカーが備わっており、とても居心地がよく快適です。フロントロビーはデザインセンスに溢れ、70階の眺望も非常に良いです。スタッフはとても熱心です。家政婦の喬喬さんはとても思いやりがあります。彼女は率先してチェックインや荷物の運搬を手伝ってくれます。滞在中、彼女はテイクアウトもたくさん手伝ってくれました。ご質問があれば、いつでも彼女にご連絡ください。返信は超早いです。部屋の衛生状態は人々に安心感を与えます。一言で言えば、良いです。旅行にもとても便利です。泊まる価値ありです!
If you’re looking for an English review, here it is!
Location:
We stayed for 6 nights in the Jade Room, and the location couldn’t be better. The hotel is only a short 3-minute walk from Huangxing Pedestrian Street, tucked inside a small alley off the main road. While taxis can’t drop you right at the entrance, the walk is easy and luggage-friendly. The surroundings are quiet at night but still feel very safe. There’s also a nearby corner shop that holds Taobao parcels, which is super convenient, and the reception staff will guide you if needed.
Service:
The service was genuinely outstanding and truly made the stay feel like a home away from home. Communication was clear, warm, and responsive from the beginning. We confirmed our booking via WeChat and received prompt replies along with helpful directions and a clear map.
We arrived past midnight, but the staff kept in touch and reassured us that someone would meet us on arrival. A friendly young gentleman greeted us with a big smile, brought us to our room, and followed up with the passcodes for Wi-Fi and door access (the lobby area locks after 10pm).
Most evenings, they sent a message about homemade desserts available on a first-come-first-serve basis—such a thoughtful touch. They were also extremely helpful when I needed to order food through *******, letting me use the front desk number since I didn’t have a local phone. I was also able to receive Taobao parcels at the hotel, and the staff neatly gathered them for easy pick-up. Truly attentive and heartfelt service throughout.
Cleanliness & Room:
The room had basic amenities and toiletries, which were sufficient for a comfortable stay. However, we couldn’t find a safe or mini fridge— not a deal breaker, but something to note if you’re expecting those features.
The cleaning team was polite and checked in daily to see if we needed housekeeping. Fresh towels and bottled water were consistently provided, which we appreciated. Still, the overall cleaning could have been more thorough. We noticed crumbs and hair on the floor, suggesting that sweeping or vacuuming wasn’t done completely, and there were some shoe marks left in the bathroom. Not major issues, but worth mentioning.
Overall, it was a lovely stay, and despite the minor cleanliness concerns, we would happily rebook this accommodation on our next trip to Changsha.
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地点(Location):
我们在翡翠房(Jade Room)住了 6 晚,地点真的非常棒。酒店距离黄兴步行街只有大约 3 分钟的步行路程,藏在主街旁的一条小巷里。虽然出租车不能直接把你送到酒店门口,但小巷平坦好走,拖着行李也完全没有问题。周边环境晚上很安静,但仍然非常安全。附近还有一家包裹代收的小店,可以领取淘宝包裹,非常便利,前台也会指导你如何前往。
服务(Service):
酒店的服务真的非常贴心,让人有一种“家外之家”的感觉。沟通顺畅、友善且回应快速。我们通过微信确认了预订,酒店很快给了回复,并附上了详细的路线说明和清晰的地图。
我们是在深夜抵达的,但他们一路保持联络,告诉我们随时可以联系工作人员。到达后,一位年轻的小哥满脸笑容地迎接我们,带我们到房间,并马上发送了 Wi-Fi 和门禁的密码(酒店前台与客房通道晚上 10 点后会上锁)。
大多数晚上,他们都会发消息告诉我们当天有自制甜点,数量有限、先到先得——非常温馨的小惊喜。当我需要用**点餐时,他们也非常乐于协助,因为我没有中国手机号,他们让我直接填写前台号码作为联系号码。另外,我也收了不少淘宝包裹,前台都会帮忙整理好,让取件变得更方便。整体服务相当贴心、周到。
房间与清洁(Room & Cleanliness):
房间提供基本的设施与盥洗用品,住起来还是舒适的。不过,我们没有找到保险箱或小冰箱——不是硬性需求,但如果你特别需要这类设备,建议提前确认。
清洁人员每天都会礼貌询问我们是否需要打扫房间,毛巾和瓶装水也都有每天补充,这点非常不错。然而,整体清洁度可以再更细致一些。我们发现地板上有一些面包屑和头发,似乎没有彻底打扫;浴室地面上也有鞋印。虽然不是严重的问题,但仍值得一提。
整体评价:
整体入住体验非常愉快,即便有些许清洁的小问题,我们仍然非常愿意在下次来长沙时再次入住这里。
LLllaspenStylish Airbnb super close to Tianmen Park.
Good location, easy to find but not quite convenient for parking. Close to Tianmen Park if that is part of the trip plan.
Got free upgrade, so I could stay next to my parents. Two rooms with their own yards are super soothing.
Good facilities generally, but there could be some improvements too, such as the floor in my parents’ room, and maybe add some sticker on switches to avoid some confusions.
Other than that, I love the foam pillows, much better than normal soft pillows in hotels, also love the comb it provides in the bathroom. Good toilet and good bath amenities like shampoo and shower gel. Recommend to provide bathrobe too instead of waiting for request from guests.
I also love the auto curtains and traditional styled wooden door.
I couldn’t catch breakfast for my travel plan but parents did, they love it. Services from the host was great, especially when it comes to laundry service. He also helped with parking.
Overall highly recommended!
Mmichael favilaOur stay at this hotel was more than a 10 out of 10. It was inexplicably wonderful. You simply have to experience it for yourself.
The exceptional service began with our premium pickup from the train station directly to our Nordic two-bedroom home. Each morning, we were greeted by the stunning view of the park: sun rising behind the mountains, bird songs and forest sounds, peaceful sunrises, and drifting fog.
We are deeply grateful to
• Mr. Xiao, our concierge, for his attentive care with our meals and requests.
• Mr. Wu, our private tour guide who kindly asked what we are looking for and we said less crowds, relaxing experience, yet full of adventures. He then delivered beyond our dreams. He secured us access to a magnificent route typically reserved for country VIPs and we were the only visitors in the trail. The climb was thrilling, the views mesmerizing, and our drone footage is spectacular.
If you go, do request for Mr. Wu. His guidance turns our trip from great to legendary.
ゲゲストThis was without a doubt my favorite hotel that I stayed at on my 3 week China trip, and that included multiple five star hotels.
The service here is top notch, as the people working here treat you like you’re family. They sat down with me and provided a map and thoroughly explained how to navigate Zhangjiajie, even providing an itinerary. Fruits were also brought daily. The best part is on the last day I checked it in the morning and left my luggage, and spent a day exploring Zhangjiajie. I came back at night to catch my flight, and they let me shower as I was quite sweaty from the day. They also had two very sweet dogs that loved pets.
The hotel is very well decorated, and is very homey and has character, unlike a traditional large hotel. The room was clean, well decorated, and had everything that I needed. Even included bath salt and flower petals for the bath! Also everything is hooked up to a smart home system so you can control everything by voice which was great.
Conveniently located about a ten minute walk away from the East gate of Zhangniajie National Park. It's nice to also stay a bit farther away from the actual entrance as that's where all of the tour groups are.