I had reserved a handicap accessible room for 4 nights. Upon arrival, I was told that there were no handicap rooms available, they had been filled. The young woman at reception never apologized nor did she offer any solutions to resolve the issue. Her only contribution was to say she would talk to her manager and get me a refund. Two days later and that still has not happened.
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Natalie
2024年1月22日
No manager reconstruction no warning, Sheetrock dust all in the air, plug sockets loose, bath tub mat needed replaced, floors were dirty, mattresses from rooms outside non covered
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Katy
2024年1月14日
It just wasn’t a good experience. The floor was dirty, the office chair didn’t work and was covered in sugar?, the bathtub was sloped so it was weirdly hard to stand in for a shower and there was warm water at best. Also, the whole first floor was under construction and everything was messy. The bed was fine.
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Michael
2024年1月8日
Property is being remodeled. Staff was standoffish. Supposed to be non-smoking but there was obvious smoking coming through into our room. Walls were not at all sound proof. We could hear talking and cryng through the window all night. Wont stay there again.
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RODRIGO
2024年1月6日
The hotel overall was dirty. It was announced as breakfast included but they said they were under renovations and couldn’t offer food. I didn’t see any renovations, workers or similar. Not staying again
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Carol
2023年12月31日
Although the property is under renovation, it did not affect our stay, staff and management were friendly and our stay was quiet. Perfectly close too much of what we were in town for.
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Walter
2023年12月8日
Absolutely the best stay. I have been to many hotels around the world, this hotel has all you need right inside.
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Montgomery
2023年12月4日
Hotel going through renovation and waited 10 min for someone to get help, and price reserved was not the price at the hotel and clerk refused to let me put the deposit on my debt card, parking lot was underlite and did feel safe leaving car in parking lot. Absolutely no idea of customer service, and left and found such a better hotel.DONT STAY HERE !!!!
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Crystal
2023年11月18日
Easy check in, seems like they are renovating but overall the property is quiet and comfortable. Would stay here again