The Bugan is a beautiful hotel a few minutes from the airport and walkimg distance to Boa Viagem beach. Overall, my girlfriend and I really enjoyed our stay. The staff was friendly, courteous and very welcoming. One of the front desk staff spoke English which for us was an unexpected surprise since the other hotels we stayed at on our trip didnt have this bonus convenience. The room was very clean and efficiently organized. We looked forward to the hospitality by the staff at breakfast time everyday and were eager to return to the hotel on evenings after long days at the beach. Thankyou for complimenting our trip. Zero complaints. 5/5 stars.
the worst Mercure that I never seen.. (I travel a lot ) everything is old and broken, walls, plugs, bathroom, spa closed, restaurant closed … I went downstairs to share my sadness, I saw the incapacity of the poor guy! ( professional anyway👍🏻) He tried to show me another one, but it was similar. Actually the hotel is in refreshing, but please! Close it! We pay full price ! For half service can’t stand that , All Accor group allow it!? Yes beach is very closed, butit does not make everything!
Péssimo o quarto, o Ar pingando, O colchão terrível,! Parece mais um pula pula de crianças hahahahahaha O banheiro, um retorno de cheiro horrível! A comida ruin, o garçom sem educação! Á muito tempo ñ ficava com uma frustração dessas! A toalha, fininha, de tão velha!