Last night, my family and I had the pleasure of dining at LUNA, the lobby restaurant, and it was an unforgettable experience! From the moment we arrived, the hostesses made us feel welcome, sharing the rich history of Luna as they guided us to our table—a thoughtful touch that set the tone for the evening. Our server, Amanda, was exceptional, recommending one of the finest bottles of red wine I’ve ever had. The food was absolutely delicious, and we loved the family-style servings that made the meal even more enjoyable. A special highlight was when GM Paul personally stopped by to check in on us and make sure everything was perfect. It was my brother’s birthday, and they went above and beyond, surprising us with a couple of desserts, including one with a candle. Great vibes, fantastic food, superb wine, and top-notch service. We’ll definitely be back. Thank you for making the evening so memorable!
Recently stayed at the Hyatt in Scottsdale for a conference in November 2024. It sounds like they just recently finished some major renovations to the hotel. The small convenience store was still closed for renovations and there were no vending machines, and there was one fire alarm test in the afternoon which didn't last long. The rooms were big and clean, and the property was very nice and upscale. The beds were a little firm and pillows very soft but slept well. They had a large TV screen with the ability to cast onto which made it nice to stream shows. The pool for adults and kids looked huge with many other activities for the kids. I was not able to check out the spa or tennis courts. There is a bridge to the golf course right behind the hotel if you plan on playing golf. There are two sections of rooms on either end of the property. My room was right at the beginning of the hallway so I could hear the lobby pretty well with the music but it did stop at 10:00pm. I did not eat at any of the restaurants onsite. The location was close to a small shopping complex with a few restaurants and grocery store. If you want to hike you will need to either have a car or take an taxi to the location. All staff were very friendly and professional.
The breakfast was so fresh and delicious! The scrambled eggs were wonderful (not from a powdered mix) and there was yummy homemade coffee cake. The staff working the breakfast room were so friendly, helpful and accommodating. What a great start to the day! We were VERY impressed.
Had the best stay! I have been coming to this hotel for over 20 years. The staff has been top notch. The rooms are clean and this is definitely my home away from home. Lori and Tabitha and their team are efficient and friendly. Best service in Scottsdale!
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4.3/5
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996163Once you finally can find the building, the ‘condo’ is modern & clean with outstanding amenities (although for a $20/day fee) Good: Condo is well supplied for short visits: - TV with Netflix etc & sound system. - Washer & Dryer. - Rooftop lounge and sitting area, nice gym - Beautiful swimming area with bbq's. - Clean modern condo with big patio Not so Good; - no patio chairs - no pool towels - not sound proof - smell of **** in hallways and comes in through your windows. - parking costs $25/night - get ready to walk miles to find your unit. Massive building with / elevator areas and a fire escape that we used to go to rooftop and pool floors. Bad: - Impossible to find. Apple Maps takes you elsewhere (other side of Mercedes dealership but condo on next road). Google gets your there to the back but you have no idea where you are. The problem is the building is in a horseshoe and the back faces the main road w/o any signage or addresses. Brutal! If you arrive after hours - you would be out of luck. - Pool area is beautiful but has glass doors that you can easily walk through. A kid running would break their neck. -Only 2 elevators and one fire escape that we used to access rooftop (5th) and pool and social/games area (2nd) -This is not Old Town Scottsdale. be prepared to walk 15 minutes.