「We called n sent email to ask for extension of time to check out or any place for luggage storage as the check out time is too early @10am, unfortunately our email (sent 1 day b4) n call was not responded until 5pm the next day after we checked out. Very bad experience 😡」
The place is gorgeous. The apartment has everything you might need for a short or a longer stay. Everything was convenient, and I enjoyed the stay. The location is overall good in terms of reaching the very heart of the city (~7 min walk), and the tram station (~3 min walk), but the gare district feels a bit creepy for a solo traveler at night. Luckily, the hotel is at the border of the district and the center, so you do not really have to experience the district. Would totally recommend.