My first impression was quite a grand stallion entrance. Most importantly, nice cozy environment, rooms are clean, well maintained and the kitchen is ready if you intend to start up cooking. Highly recommended to check in for family trip. You can even check out late till 3.00pm.
The apartment was clean and spacious, with all the basic amenities provided. It was also convenient to get food, as Restaurant Nasi Kandar Pelita was just a short walk away.
Some setbacks (1) there wasn't a wipe cloth provided (2) the ramp up the multi storey car park to level 5 is narrow and challenging to manoeuvre for a big car
The hotel's receptionists were warm and welcoming. However, we were disappointed to find that we couldn't order a Grab from the lobby since it wasn't a designated pickup point. This meant we had to take a short walk to the main road, which was quite inconvenient, especially when it rained, which was often during our stay. The hot weather made it even more unbearable.
The hotel's new furniture and cabinets emitted a strong smell of VOCs, which we tried to alleviate by opening the windows during the day.
Although the corridor was tiled, it was dirty when we arrived. The next day, the cleaners mopped the long corridor, leaving it quite wet. The elevator was also located far from our bedroom.
On the positive side, our unit was spacious, with two bedrooms, a kitchenette, and a living room. The amenities were good, and the value was excellent considering the size of the unit, which was around 70 square meters.
Overall, the stay was disappointing due to several maintenance and cleanliness issues:
Master Bedroom: The ceiling fan was not working, and there were ants and mosquitoes present.
Room 2: The mirror was broken.
Room 3: No hangers were provided.
General: The hair dryer was damaged and unusable.
Gym Facilities: The gym is very run-down, and many machines are not working.
Toiletries & Linen: Only hair and body shampoo were provided. Towels were old and worn out, and the bedroom sheets were not very clean.
On a positive note, the infinity pool is nice and well-maintained, which we did enjoy.
However, the issues above significantly affected our comfort and overall experience. Proper maintenance, cleanliness, and better provision of basic amenities are strongly needed for future guests.
Location ok, except unfriendly security service at lobby. Only provide 1 parking lot, which is not convenient to a big family with children & elderly.
Ants found crawling around living hall & kitchen.
匿匿名ユーザーOverall, the stay was disappointing due to several maintenance and cleanliness issues:
Master Bedroom: The ceiling fan was not working, and there were ants and mosquitoes present.
Room 2: The mirror was broken.
Room 3: No hangers were provided.
General: The hair dryer was damaged and unusable.
Gym Facilities: The gym is very run-down, and many machines are not working.
Toiletries & Linen: Only hair and body shampoo were provided. Towels were old and worn out, and the bedroom sheets were not very clean.
On a positive note, the infinity pool is nice and well-maintained, which we did enjoy.
However, the issues above significantly affected our comfort and overall experience. Proper maintenance, cleanliness, and better provision of basic amenities are strongly needed for future guests.
ゲゲストThe stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
ゲゲストThe hotel's receptionists were warm and welcoming. However, we were disappointed to find that we couldn't order a Grab from the lobby since it wasn't a designated pickup point. This meant we had to take a short walk to the main road, which was quite inconvenient, especially when it rained, which was often during our stay. The hot weather made it even more unbearable.
The hotel's new furniture and cabinets emitted a strong smell of VOCs, which we tried to alleviate by opening the windows during the day.
Although the corridor was tiled, it was dirty when we arrived. The next day, the cleaners mopped the long corridor, leaving it quite wet. The elevator was also located far from our bedroom.
On the positive side, our unit was spacious, with two bedrooms, a kitchenette, and a living room. The amenities were good, and the value was excellent considering the size of the unit, which was around 70 square meters.
ゲゲストMy first impression was quite a grand stallion entrance. Most importantly, nice cozy environment, rooms are clean, well maintained and the kitchen is ready if you intend to start up cooking. Highly recommended to check in for family trip. You can even check out late till 3.00pm.
LLynn99A big thumbs up to ICC Premium Suite! 🤩 We were blown away by the amazing amenities and spacious rooms! 💤 Love the thoughtful touch of having two pillows, one soft and one firm, to cater to different sleeping styles 😴. The location is unbeatable - just a stone's throw away from the night market 🛍️ and only RM5 from Ipoh rail stations 🚂. Perfect spot for a relaxing family getaway in Ipoh 🏖️. We'll definitely be back!
ZZakir ZamberiTotally having a good time . Very clean and neat. Complete utilities , suitable for family stay. Smooth Check in. Easy access to parking and lobby. Many spaces to Take great picture for Memories. Definitely will repeat this unit to stay next time.