YYaelWe had the best vacation!! The service was outstanding ( We don’t speak Chinese and everyone was so kind and helpful). The location is also amazing, walking distance from the “Skyland Park”. The breakfast was also very good (  multi Western and Chinese options). Highly recommended ❤️ The kids already ask when are we coming back 😆
ゲゲストWe had a fabulous time at Ke Gamer. I always prefer booking boutique hotels with character and it did not disappoint. We enjoyed our afternoon tea and photo session, dinner at the main restaurant was also flavourful and homey. Great choicr for our mother-daughter trip 👍
JJaslyfeI read reviews of this place before choosing it for my partners’ birthday. I asked if they could decorate the room and they said no. Ok no problem, but they didn’t even go out their way to give a birthday cupcake to say the least. Only upon check out they said “oh happy birthday.” I have stayed at many five star hotels and this sort of don’t care treatment we have never experienced. This hotel is not exactly five star quality or fashion designer level in my opinion.
Some things were included in the stay and I wasn’t given any details upon arrival which was a bit disappointing. The phone in the room doesn’t work for outgoing calls so I had to reach out to trip everytime I needed to get in touch with someone within the hotel about a query. Also since when a welcome fruit is given after 7pm? It should already be in the room to welcome me, that’s the point.
The cocktail set was terrible, minus the fries. Displayed were wings, fries and drinks. We were told two drinks and fries. Only when I showed what was displayed on trip then we were asked “you want wings?” At this point, I figured it can only be either or, but to our surprise we received both, the wings were terrible, no wonder he was pushing strictly for fries. Also I asked for a few minutes to choose our drinks he brought a menu and basically had us choose from a handful of drinks compared to the list on the QR code.
The aesthetics of the dining area is cute but when you are trying to enjoy a cocktail set you will be blinded by flashing lights and people hovering over you to get their most instagrammable shot, so you can’t really enjoy the ambiance. And the music is played extremely loud you can barely have a conversation. It was pretty annoying to be honest.
The hotel offered western and Chinese breakfast. I guess western to them means USA and a USA breakfast means cereal. As there was nothing else there categorized as western breakfast. So, the breakfast was a very disappointing, all the Chinese food was room temperature or cold.
The room might be my favourite part of the entire stay although the bathtub was not washed out after the previous guest. The bed in itself was perfect.
A minibar was included and it was strictly two bottles of water (which can be found in the hallways of the hotel) and one can of Coca Cola and a sprite. Not quite what I was expecting when I read minibar included.
Overall, this hotel can work on a few things. The price isn’t bad but even for such a price, and lower, I have received better quality of service.