サウジアラビア東部州で、バーのあるホテル

I don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.

房間可以，就是在工業區，有點太偏了！周邊衹有吃飯的飯店，其他啥也木有，不過畢竟工業區，全是工人！！！

Good stay for one night. I stayed for business and didn’t have much time to explore the hotel. Sleep was good

私はこのホテルで素晴らしい経験をしました。場所は完璧で、主要なアトラクションや交通機関に簡単にアクセスできます。清潔さは申し分なく、スタッフのサービスは素晴らしく、常に気配りがあり親切でした。いくつかのアメニティにはいくつかの更新が使用できるかもしれませんが、施設は一般的に良好でした。全体的に、私は滞在を楽しんだし、このホテルを強くお勧めします。食べ物は楽しくて、全体的に素晴らしい経験をプラスしました。

such amazing hotel and service, the only comment that we have a corporate meeting that coordinated between the hotel and our company . and we have extra guest so it was so stressing that they asked to pay for the extras on time where sometimes we dont have enough cash or limits in our personal credit card they must have away to get preautherization or online payments to facilitate this process specially we are at the weekend. 

clean and more than excellent reception and the way they treated us was great.

All staff were very nice fron front desk to housekeeping staff, bed were very clean and comfortable. Thanks to all

Excellent location, clean , Excellent service, in everything, the restaurant is perfect, food is very delicious, and there all kinds we like

Fabulous hotel great communication and very professional staff, Zahraa Maryam and Layth thank you all for making our stay stress free. Suite rooms are huge and has everything you need. Highly recommended and will certainly come back again.

Everyone on the staff is very kind.