投稿日:2026年8月3日|デラックスキング
匿名ユーザーI stayed here for 3 nights, and this is my honest review.
The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room.
Pros:
1. The rooms have been fully renovated and feel modern.
2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C.
3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that.
4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away.
5. The lobby is spacious and looks luxurious.
Cons:
1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms.
2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque.
3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak.
4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard.
5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone.
6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating.
7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric.
8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account.
Overall:
I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.
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最低料金(1泊):€36
投稿日:2025年3月29日|デラックスルーム(キング)
RomanVGood service, large beautiful territory, clean rooms, good hair dryer. We were allowed to leave an hour later, we will stop again if we are in Java.
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最低料金(1泊):€21
投稿日:2024年7月17日|スーペリアルーム
ゲストこれまでのところは問題ありません。3日間滞在しましたが、部屋のアメニティには満足できませんでした。ヘアドライヤーについて苦情がありました。一度使用しましたが、壊れていました。技術者が来て修理してくれました。その後も、使用中はオンとオフを切り替えていました。2日目に受付に電話すると、ヘアドライヤーが壊れているという同じ苦情が送られてきましたが、修理されただけで、使用後30秒でファンに問題があり、その後は動かなくなったとのことでした。ケトルオープナーが壊れていることがわかり、それでも新しいものと交換せず、使い続けました。その後、ケトルの中から水が滴り落ちました。
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最低料金(1泊):€25
投稿日:2023年12月27日
KC723スラバヤ西部にあるパクウォンモールに直結した超便利な新しいホテル。清潔で、子供用プール、子供の遊び場、バスタブ、ウェルカムドリンク、各国料理のフルブレックファスト、フィットネスセンターなどの設備が充実しています。
サービスは申し分のないもので、スタッフはフレンドリーです。ホテル内はとても混んでいるようですが、朝食会場は広々としていて、窮屈にならずに誰でも宿泊できます。
全体的に滞在は楽しく、必ず戻ってきます。
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最低料金(1泊):€111
投稿日:2023年9月24日
Tianhepengyuyan
部屋はきれいですが、設備が古い部分もあります
トイレはきれいですが、水垢や緑青が多く、鏡はピカピカではありません
フロントデスクは上手な英語を話し、とても歓迎してくれます。
全体的にはまずまず、平均的なサムスンレベル
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最低料金(1泊):€25
投稿日:2026年4月9日
ゲスト
Delicious Indonesian Javanese food specially created by the host, May, as well as the level of dedicated service is the highlight of this hotel.
The menu food sounds unappealing, but all 7 lunch and dinners were so good.
You have to try the chicken satay, which is soft and has white clean meat.
The tuna is melted and panini is so fresh.
The spaghetti cakalang is her created recipe of smoked fish and spaghetti. Her tofu and Tempe must not be missed!
Her tempong chicken is yummy and fresh! Feels like it's directly from the farm.
Nasi goreng must not be missed!
Papayas seem to be in the season.
Fried bananas covered in coconut flakes are not to be missed!
In this hotel, don't expect luxury cleanliness because there are a lot of insects (bees, butterflies, moths, grasshopper, flies), spiders, millipedes, lizards, even a gecko. If you want to stay in this rustic resort you have to be okay with them.
I didn't like the insects stuff in the room but the hosts immediately sent their staff to deal with them. Staff are friendly just be patient with them because not all speak English.
May was a super host, who gave ALL sorts of ideas on where to go, and how to go, and gives you contacts and numbers and details. Ibnu makes the best dirty latte in Banyuwangi, most probably. The hosts are very nice and go out of the way to make their guests welcome. They even dropped us at a nearby tour site, and also gave us a short walk to the beach nearby.
This level of service is almost unbeatable. Staff are always ready and welcome to greet and smile at you.
I think the Indonesian and Javanese meals are better than the breakfast menu.
Breakfast pancake and American breakfast normal only.
They generously dropped us off at Bangsring Underwater which was 3-5 mins away, which MUST NOT BE MISSED for snorkelling beginners! (But first check out if the season is good for snorkelling)
If you stay here, be prepared there's not much in the area. And not much air-conditioned cafes or restaurant or shops nearby too.
The family room has a breathtaking view of the mountains but because of the attic like structure, is prone to insects and lizards and stuff. It had a resident gecko.
The deluxe suite room had a flat ceiling so lesser insects! + huge verandah for drying your clothes + pink bougainvillea.
There are corn fields beside the hotel.
They send food to your room if you don't want to eat in the restaurant which also has a amazing view. Restaurant has rustic vibes with antique candelabras
(+ spiders).
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最低料金(1泊):€31
投稿日:2026年8月17日|デラックスルーム ヒルビュー
Toons2002We enjoyed our stay there. Hotel is very well maintained n clean. Staff are friendly n location is great, near the Prigen Safari. There are also some animals inside which you can go for feeding sessions (with a fee ) to take photos close up.
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最低料金(1泊):€38
投稿日:2023年10月13日
SANGUN
空港に到着するまで約1時間かかります。
ホテルは比較的大きく、サービスも良く、玄関にコンビニがあります。
急いでいない場合は、ブロモに 1 日滞在することをお勧めします。
日の出を見たくなければ遅く起きて、
9時にホテルに到着し、0時にチェックアウトしました。
02:30頃、ブロモ山の麓に到着。
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最低料金(1泊):€43
投稿日:2025年8月11日
Feiduoer
+++: очень просторный номер, много больших зеркал, дизайн номера, ребята на ресепшыне. ---: в глаза бросается старость буквально каждой вещи и стен в номере, мягкая мебель вся в грязных пятнах, шланг душа протекает, в ванну не текла холодная вода и не открывался слив. В общем и целом - 5 из 10. Впечатление, что хозяева выжимают из отеля последние деньги и скоро его закроют...
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最低料金(1泊):€9
投稿日:2026年5月23日|デラックスプールビュールーム(ダブル/ツイン)
Arunika Ekawatiバニュワンギはまさに究極の「静寂の聖域」であり、ÉL Hotel Banyuwangiは、その静寂を体験するのに最適な、美しく穏やかな環境を提供してくれます。滞在全体を通して素晴らしい時間を過ごせました。ホテルには改善の余地がある点もいくつかありますが、卓越したホテルへと成長するための基盤は間違いなく整っています。
🏨 設備とアメニティ(最高レベル!)
設備面に関しては、ホテルは期待を裏切りません。客室は快適でデザイン性に優れ、ジムは休暇中のワークアウトに十分な設備が整っており、プールエリアは美しく、この地域の静寂なエネルギーに浸るのに最適です。
🍳 食事と心安らぐ朝のひととき
食事体験は特に印象的でした。料理の質は高く、地元の味は本当に美味しかったです。中でも一番のお気に入りは、屋外の朝食エリアで魚の餌やりを体験できることでした。朝食を楽しみながら、魚が優雅に水の中を泳ぐ様子を眺めていると、心が安らぎ、一日を穏やかにスタートすることができました。 🌱 改善点:サービスとサステナビリティ
このホテルを真の5つ星ラグジュアリーホテルへと高めるためには、以下の2つの点を改善していただきたいと考えています。
環境に配慮したアメニティ:バニュワンギのような自然豊かな場所では、サステナビリティは非常に重要です。現在、ホテルではバスアメニティに使い捨てプラスチック容器を使用しています。詰め替え式ディスペンサーや生分解性素材の容器に切り替えることで、この地域の自然環境との調和が図れるでしょう。
スタッフの指導:若いスタッフは素晴らしい潜在能力を秘めており、意欲も非常に高いのですが、もう少し体系的な指導とホスピタリティ研修が必要です。適切なリーダーシップがあれば、情熱あふれる若いスタッフは、質の高いサービスを卓越したゲスト体験へと昇華させることができるでしょう。
🗺️ 総評
総合的に見て、私は必ずまた訪れたいと思います!このホテルには大きな可能性が秘められており、チームがこの建設的なフィードバックを真摯に受け止め、サービスの向上に努めてくれることを強く期待しています。バニュワンギで静かな休暇をお探しなら、ここは今でも非常におすすめの場所です。
#ElHotelBanyuwangi #BanyuwangiTravel #SanctuaryOfStillness #WonderfulIndonesia #HotelReview #TravelBlogger
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最低料金(1泊):€21